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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Didn't use the insurance but it eased my mind and alleviated all anxiety
Donna C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Even though we didn't need to use the CSA Travel Protection Custom insurance, we were impressed with how easy it was to obtain. The cost was reasonable and communications were excellent!
Rodney H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
InsureMyTrip provided excellent explanations and comparisons up front on the purchase decision with very good follow-up on the purchase and pre-trip reminders. Keep up the good work!
Emil W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I didn't need to use the CSA Travel Protection Custom plan, I had piece of mind, and each time I called for information, everyone was so helpful and knowledgeable.
Yvette M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Thanks for the security your policy provided to my family. We had no problems, and so we filed no claim.
Willis B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I purchased the plan primarily for medical coverage, which thankfully I didn't need. However, it turned out we had a flat tire due to hitting a rock in the road, which the rental car company did not cover with the insurance we bought through them. Since this plan also had rental car coverage, I submitted the claim for the tire replacement. I expected some sort of hassle or denial since I didn't really understand what was covered, but had my check within two weeks of filing the claim. Very happy.
Tara G. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Insurance is one of those things you purchase to achieve peace of mind but is rare among purchases since the best case is you never use what you purchased. I am glad that we had no use for the policy we purchased.
Peter V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We would use CSA again. Thankfully, we didn't need to use the plan on the trip to Italy.
Constance G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very reasonable and fair, this is the second time we used this insurance and we will always recommend it to our family and friends. Filing a claim was resolved fairly and reasonably with solution given upon presentation of all required documentation.
Rodolfo R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The trip ran smoothly with no problems so there was no need for the insurance and no way to judge how effective it could be.
Sarah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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