Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
Since I did not need to use the plan, I don't feel able to evaluate it.
Joan Jenifer M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Great price for the coverage. I will definitely recommend this site to my friends who travel. Thank you.
KRISTINE G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I became ill and had to see a doctor while on a cruise. I actually had to go to the ship's medical center twice and get several prescriptions. When I returned home, I filed a claim with CSA, and my own health insurance that I have through my employer. Between the two, my claim was covered 100%. I am very glad I got the travel protection.
Bobbie E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
It was nice to have.
Ruth H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Gave me peace of mind.
Ardis M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
CSA has the right plan for everyone. I have used CSA several times.
Ronald D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
It's always best to know you have a back up plan in case of the unexpected. Thank you
Patricia A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Your customer service representatives are always helpful when I call in for a plan, they are well trained and polite.
Richard H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
Don't agree with not being able to purchase Insurance on the same date of travel.
Elena O. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I have had CSA insurance before and have been pleased. When I arrived in Dublin my suitcase did not! I filed a claim at the airport but was not given a proper claim number...so CSA would not allow me to purchase anything.The ladies at our hotel spent over 3 hrs with me on the 2nd day trying to contact all the right people to track/locate my luggage but to no avail.I was planning to shop in Cork the next day as we had a free hour but when we arrived at 4pm a courier from the airport was there with it! It was frustrating and I just thought CSA might have been a little more helpful.
Joan B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Thank you for sharing your experience with us. We apologize for the misunderstanding and hope that the conversation with our dedicated customer service team member has clarified the services that are available to you. Please contact us at (800) 348-9505 or via email at [email protected] if you have any further questions. We hope that you will consider using our travel protection products in the future.