Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This insurance was reasonably priced. I did have a claim and though it was resolved and I was compensated, it took about 3 months to process. The agent who handled my claim was respectful and apologized for the slow processing time stating they had many claims to process during summer months when my incident also occurred.
Beverly C. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are pleased to learn that your claim was paid. In the future, please call InsureMyTrip at 800-487-4722 and ask for a Customer Advocate. Our Customer Advocates will contact the insurance company on your behalf in an attempt to expedite the claim.Aug 31,2015
The trip included a
cruise
Generali Global Assistance
Standard
The customer service representative that sold us this plan was very good and knowledgeable about the various products.
James M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
A good price for peace of mind. We had so many moving parts - different links that when connected made our trip - that we needed something to let us sleep at night. Insuremytrip was that very something
Joel F. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
The price and coverage was very good. However, you really do not know how good a plan is until you make a claim. Since I did not make a claim I cannot make a full appraisal of the plan.
Victor B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I will definitely purchase in the future. Rates were very reasonable for the comprehensive coverage. My main considerations in purchasing were the years of existence of the company and the very supporting reviews. I was impressed that the company emailed me a reminder of coverage prior to my trip. I have already suggested the insurance to others.
Kathleen S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I never had to use the CSA Travel Protection coverage fortunately, so I cannot diminish or encourage this particular plan.
Eli M. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
This plan was competitvely priced for what I needed. I did not file any claims so I cannot say how well the plan responds when problems do arise.
Saoirse W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Luckily didn't have to use it, but when they shut the airspace down around DC, we immediately called CSA from the plane to see what our options were. Very helpful, sent claim forms out so they would be there when we arrived home. Thankfully, we didn't have to use them. Will use CSA in the future.
ALAN H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not need to file a claim, but it's always a good feeling to know that your investment in travel is covered should there be a disruption!
Stephen B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Fortunately we didn't need to file a claim, but we felt so much better knowing that if anything had gone wrong on our trip, CSA Travel Protection was there for us. Thank you!
Jeri W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful