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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I shopped for a trip insurance plan to suit my specific needs. The plan I purchased was just what I wanted, and for the price I was willing to pay.
Donald S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately, to this date, we did not need to use the plan
Mauro N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Thank goodness never needed to make a claim so I can't comment on that aspect, but we chose the plan that would most reasonably cover what we wanted at the time. I would hope had I needed it, claims would have been covered easily, but as I said, I did not need to make a claim.
Stephen S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
They covered a previous claim I submitted very well and without hassle. This trip was uneventful.

The representative I talked to was very knowledgeable. The rules to get this type of insurance are many and confusing. He gave me advice about how to get coverage early so that preexisting conditions were covered. The assumption of when I could get it are lost in the details and I misunderstood them. If not already it should be explained in InsureMyTrip articles and put on a top ten checklist of items to consider.
Stephen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Knowing the insurance was there provided peace of mind during the trip.
Rita H. would recommend this plan to a friend or relative.
1 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I believe the coverage was very adequate for our trip.
Daniel H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not file any claim, so I don't know how effective the CSA Travel Protection Custom plan would have been if I had filed a claim.
hrayr a. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The purchase process was satisfactory.
Susan K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Happily, I didn't need to use the trip insurance I purchased from InsureMyTrip. It did seem incredibly expensive when I purchased it, but it would have saved me a lot of money if we had needed to cancel or interrupt our trip. Having it as a back up provided me with peace of mind.
Maryann R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have never had a problem insuring my trip. It gives me the peace of mind in case something happens. It's nice to know all the features that come with this plan.
Lynn S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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