Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Easy to apply for. Competitive price. I had no occasion to file a claim.
Stanley J. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
It is hard to evaluate a product when you don't use it. So we were o.k. with the coverage and very pleased that our trip went off as planned.
Ronald R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
CSA Travel Protection allows one to enjoy a Cruise without concern. As an older traveler, I need the assurance that eliminates worry; especially with regard to health issues.
Nicholas R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Did not use it, but coverage seemed good. I would like a cheaper plan that did not cover medical and dental. I already have good medical and dental through my other insurance.
Claude K. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. All of our Trip Cancellation policies are included in a Comprehensive plan. Comprehensive plans also include Trip interruption, Baggage loss, Baggage Delay, Travel Delay, Medical, Dental, and Emergency Evacuation coverage. Benefits cannot be removed from the policy.Aug 13,2015
Generali Global Assistance
Standard
Everything was wonderful. I have full confidence in CSA. Knowing we have the coverage makes any trip more relaxing and interesting. Thank you.
Carolyn W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I have used your plan for several years now. To have the assurance to be covered in case I should have a medical emergency, is worth the cost of insurance.
Ursula K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Your website was easy to navigate. The customer service representative I talked with was friendly and knowledgeable. The price was reasonable. Having the policy gave peace of mind.
Robert S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We attempted to contact the emergency number for directions and assistance, at no time did anyone answer the phone number nor respond. Thankfully, our travel agent had medical that we could use as CSA was non existent after paying for it. Paperwork said if it is an emergency, go ahead and seek help and we will reimburse later. I had not desire to argue with someone about who or what service I was provided. InsureMyTrip was very good. Access to the product purchased is another issue entirely. You can buy it, just not use it. I am uncertain what a customer service representative could do to assist me as buying the insurance wasn't an issue. Using it in an emergency is a whole new issue that InsureMyTrip probably can't control.
Donald F. would not
recommend this plan to a friend or relative.
-
Cassie
Generali Global Assistance
Thanks for bringing this to our attention. We’ve checked with our emergency services team and there should not be any reason why you weren’t able to get through. We apologize for any inconvenience this may have caused. In the future, please contact us directly at (800) 348-9505 or via email at [email protected] should you have any questions about our travel protection products or services. Additionally, here is the most current number for our 24/7 emergency assistance line (855) 806-1090.Oct 27,2015
Generali Global Assistance
Standard
Thankfully, I had no need for the insurance on this trip, but I had the peace of mind of having it if the need arose! I will purchase insurance through InsureMyTrip for my next vacation.
Donna C. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
We did not need to use this, so we cannot say whether or not it was an effective plan.
Brenda L. would
recommend this plan to a friend or relative.