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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I did not know I could write a review but I was so satisfied in 2011 when I had to cut a trip short, that I just bought a policy for my stepson for his trip in December. Cost-wise there is no equal... and they paid me quickly without any hassle.
Mike S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Nice knowing if something happens, you have help. I didn't need it and hope, if I did, that it would be like it says.
KATHY M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Unfortunately, I had to cancel the trip for medical reasons but your response and refund were handled in a very timely manner. I will use CSA again later this year for our Feb/Mar trip.
Paul K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I didn't use the insurance I have no idea how the company would be to work with and if they would actually cover me. So this review is pretty meaningless.

I only believe you can give a valid review if you actually need to file a claim.
Laura L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I actually asked to cancel my plan, not because of any fault of theirs, but because I didn't realize my hosts had purchased a plan for me when they bought my ticket. I was past the 10 day cancellation time by another 10 days. And they generously cancelled my insurance. Yes, totally, insure with them, they are real people!
Amy L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
To purchase the plan was very simple and the information about the policy was clear. I was very pleased with the policy.
Joyce T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It's so nice to feel covered while out there on the sea. Peace of mind is what we buy.
Nicholas R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, our trip had no adverse events, and we had a great time on our trip! We have used CSA Travel Protection in the past, and will use them again in the future. It seems that the price has increased since last year, we wish it would be less expensive, but we will continue to purchase the coverage from CSA.
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
They agent was excellent in reviewing the policy. I feel that I received the best policy available. I feel that if there was a problem it would be handled quickly without any problems.
Thomas M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Glad I had the insurance in reserve. Particularly like the way the company stayed in touch during the trip.
Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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