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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Peace of mind for an inexpensive price. Glad I've never had to use the plans, but having insurance is a must when you travel abroad.
Edward B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The customer service representative that I talked to while purchasing the plan was very helpful and informative. Since we were taking a family of 10 people, if something happened prior to or during our trip, our exposure was huge. The insurance allowed us to have peace of mind that we would be covered.
Betty B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We cruise every January and buy trip insurance for 2 reasons: we live in Colorado and worry about weather delay, and the second reason is because we care for my 81 year old mother. We want to protect our investment. I never imagined that I would have to file a claim for myself. After our cruise, we flew from Miami to Dallas, where we were supposed to change planes. About 30 minutes into our 3 hour flight to Dallas, I started getting sick. By the time we landed in Dallas I was so sick. We had to be re-booked to a flight the next day. We got a hotel and thought if I rested at the hotel, I would be better. Within 2 hours, I realized I needed medical attention. After several hours in the ER, receiving IV fluids and medications, I returned to the hotel worried about how we were going to pay for the hospital bill. In the middle if the night, I remembered that we had the insurance with medical coverage. As soon as we got home I filed the claim. The claims process was very efficient. I did have to submit hospital and other bills, and it took a couple extra days, but it was worth the wait. Our claim was paid 100% of what we requested, including the entire hospital bill. We will always get our insurance through CSA. Thank you.
Gary W. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's a very valuable tool when you are planning an expensive trip, especially in the midst of a relentless winter.
Nancy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Was great to have just in case. Will purchase for next trip. Thanks.
Sanford P. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
As a single female traveler, I felt confident in knowing that I was covered for emergencies.
Creina G. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
The InsureMyTrip web site was easy to use, and the CSA Travel Protection documentation was easy to understand.
Bruce A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not have any valid reason to use the CSA Travel Protection Custom insurance since everything went smoothly on my trip!
richard f. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We never cruise without insurance from InsureMyTrip because you never know when you may need it. It is easy to buy,
and it gives us peace of mind to enjoy our cruise.
Robert M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The CSA Travel Protection insurance provides tremendous peace of mind, knowing that emergency medical care and medical evacuation are covered, especially when traveling to more remote destinations. For high budget trips, the trip cancellation protection is essential. Well worth the relatively small expense.
Reuben C. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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