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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
InsureMyTrip always has better rates than travel suppliers. Over many years of buying travel insurance, only had to cancel one time due to illness. My trip cost was refunded without a problem. Thanks.
Thomas B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was reassured by knowing I was protected. When my flight had to return to the airport an hour and a half after departure, the knowledge that I had CSA Travel Protection behind me was very comforting. Fortunately, everything worked out okay and I didn't have to file a claim. The peace of mind was worth the cost of the policy.
Janet K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Compared to similar plans, the CSA plan was reasonable, and for the most part covered what I needed.
Amy K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Appreciated having coverage just in case.
Marie U. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would have like to opt out of the accidental death-flight coverage, and get a lower rate. I already have life insurance from another insurance provider.
lILY G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Unfortunately, benefits can not be removed from travel insurance policies.

    Please let us know if you have any questions or concerns. InsureMyTrip is open 7 days a week at 800-487-4722.
    Jan 29,2015
The trip included a
cruise
Generali Global Assistance Premium
The cruise to Brazil was cancelled due to a fire on the ship prior to our departure. We did not loose any money from the cruise company and CSA refunded our premium after we filed for an exemption. Thank you CSA.
Edwin R. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Great product. Great service. Used regularly for travel to UK.
Richard G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I Love CSA. Easiest insurance coverage in the world.
Daniel J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We go on multiple trips every year and use
InsureMyTrip on each and every one of them. Never had a problem and will always to continue to use InsureMyTrip. Great experience.
ira f. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I felt the cost for the insurance was a bit high - $70 for a 14 day trip. I traveled to three countries in that amount of time, so it was worth it because the amount of plane travel and possibility of luggage lost or delays was high, but if I were only going to one country for 2 weeks, it would not have been worth it to me. Also, the accidental death amount ($10,000 benefit in case of an accidental death or dismemberment) would have been better if it were a little higher. Since the chances of that happening are much lower than the chance of lost luggage or a missed connection due to delay during travel over the holidays, I would have felt better if it had been a higher amount in the same package I purchased.
Amanda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, comprehensive travel insurance policies will cost anywhere from 4%-10% of the total trip cost. To calculate premium, insurance providers consider the following factors: trip cost, length of travel, and age of the traveler.
    CSA Travel Protection Custom plan offers up to $50,000 for Accidental Death & Dismemberment Air Flight Accident.
    Jan 09,2015
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