Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
Customer service representative did a good job.
Craig A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
I wouldn't take a trip of any duration or cost without CSA Travel Protection covering my trip investment. One time without coverage is all it takes to turn survival into disaster. Plus, it is easy to acquire, understand, and claim with this company.
Lyle H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
We did not need to file a claim, but the policy brought peace of mind in case we did need to file a claim. Next time I will purchase at the same time I book my trip to take advantage of "Cancel for Any Reason" option. Good product.
Dennis R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Good overall coverage for a reasonable price.
Allan G. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
The letter wishing us a good trip was a nice touch and good customer service. It helped me to know the company was aware we were leaving, and the policy would be in force.
Monica W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I have used CSA many times over the last eight years. On two occasions I had to file claims. Their efficiency was unbelievable. I received checks covering my losses within three days. Of course, I had to submit all the necessary paperwork and emails with proper explanations.
Alexander K. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
Very timely settling of the claim. All customer service and claims representatives were polite.
Marguerite H. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
I have used CSA plans in the past, and when I had a claim they were helpful and fast!
daniel f. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
You don't really know if a plan is good until you have to use it, and thankfully I did not.
Marie L. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I received a credit card that would cover part of trip cancellation, and needed to change the policy I had signed up for. The customer service department could not have been more accommodating, and made the change without any hassle.
Diana W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful