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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I did not file a claim, but I did have peace of mind while traveling. My thoughts are you will never really find out how good a policy is until you make a claim. I will use this service again.
Janice L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Just read the fine print, which like me you'll probably read after something happens. In any case, CSA is to the letter so no complaints; good to have.
Diane B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great peace of mind while cruising outside of the United States.
William D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not have to use the plan. I felt very secure knowing I had purchased the plan. My son had previously purchased a plan for a cruise advising me to use your plan. Thank you for making my trip more pleasant.
Patricia Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My husband and I always purchase Travel Insurance, for peace of mind. At our tender age, you never know what will turn up. I was a travel agent for years and tried to help many customers, who didn't purchase the insurance, that alone taught me to expect the unexpected. We went on a cruise so we purchased a comprehensive plan that had trip cancellation, trip interruption, as well as, baggage coverage, terrorism, travel delay, medical and emergency medical evacuation. Best part, is 24-hour emergency assistance. Thank you.
Roger G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Best website to do accurate, quick comparisons.
kay v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The coverage was, on paper, the best we could find at the best price. It gave us great peace of mind. We didn't worry about missing a connection due to a flight delay, or about missing the cruise departure due to flight delays! I expect we will again purchase this insurance when the need arises.
Westley Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We thought it would be wise to insure the major costs of our trip due to our age, and to current events. This plan gave us the peace of mind we needed.
Ronald B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The purchase process is quick and easy.
Douglas P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was reassuring that we had additional coverage if we needed it. It would have been nice if the coverage was a bit more affordable.
Gary Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The CSA Travel Protection Custom Luxe plan is a robust, comprehensive plan, with very generous benefit limits. In the future, please call us so our representatives can assist you in finding a basic policy at a lower premium. InsureMyTrip is open 7 days a week at 800-487-4722.
    Dec 02,2014
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