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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Unfortunately, my sister was in a terrible car accident and we left Punta Cana early. CSA reimbursed us in a timely manner.
Thomas D. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used trip insurance before and actually used it. This concept is the right way to go for major expenditures on trips.
Richard D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Had no need to file a claim this trip. We have in the past, and CSA settled promptly with little hassle. CSA's rates are generally among the lowest for the coverage provided.
Alwyn P. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
On my most recent trip, I fell and ruptured by left quad tendon. CSA and its subsidiary were immensely helpful arranging for me to get back to the United States for surgery, including arranging for me to fly back business class, arranging for transportation to the airport in Iceland and transportation from the JFK terminal to where my car was parked. It was an impressive performance.
CSA also promptly settled my claim for reimbursement for the cost of the trip.
John F. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I felt that the coverage was a good value for the cost of the premium.
Jason W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to rate something that I did not need to use.
Cheryl G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I bought trip insurance because I was planning a very expensive trip, several months in advance. I was concerned that my elderly parents might get sick and cause the trip to be cancelled or cut short. I was very satisfied with this product. I did not have to use it, but it gave me great peace of mind.
Martha W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was relieved that CSA reimbursed me for costs related to interrupted travel plans following a strike by Air France pilots. Thank you!
Harold M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I assume that the coverage was adequate and payments would be promptly handled. We have traveled the world extensively for 20 years and fortunately never have needed the insurance. However, it gives a secure feeling to know it is in place if we ever do need it.
Nicol T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
After taking the trip, I can see that if something were to go wrong, it could go really wrong, requiring the insurance to straighten things out. I am sorry that the monies are paid and then are lost if nothing happens, but then again that is the nature of insurance.
Ruth B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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