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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Didn't need to use it, but had total peace of mind, knowing it was there, just in case I did!
Clarissa D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Saved me a lot of money over other plans I looked into.
James K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't actually use the insurance, which was a positive, but with that said, I don't really have much to review and in fact, am almost wondering if I could have saved myself money by not purchasing it at all.
Merfat A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I would not go overseas without it.
Jai S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not have to claim anything this time.
Grete K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I really don't know, since we didn't have any trouble during the trip. And that's a good thing.
Suzanne W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was very happy with the price and coverage.
It was great value of 6 of us traveling as a family.
Raymond D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't have to use the insurance, but it was great knowing that the would be there to help if we missed a connection or lost a bag. The plan document we got was very thorough, but easy to read and understand. Will definitely use them in the future.
Martha R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very helpful customer service when enrolling by phone!
Doris S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
The CSA Travel Protection Custom Luxe plan covered the situations that we wanted covered. We have never had to file a claim so we can't speak on that. One thing I would like to see changed is that you currently can only receive 70% back when using Cancel For Any Reason. I have used CSA four times.
Ray M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Cancel for Any Reason has a few eligibility criteria:
    1) It is only available within 10-30 days of your initial trip payment (depending on the policy).
    2) You must insure 100% of your pre-paid and non-refundable trip cost.
    3) Cancellation of your travel arrangements and notification of the insurance company must occur more than 2 days before your scheduled departure date.
    4) Cancel for any reason returns between 50%-80% depending on the policy.

    Included in every comprehensive policy, Trip Cancellation covers you for specific unforeseen covered reasons that cause you to cancel your trip. With Trip Cancellation, you are covered to cancel up until departure. Should you cancel, you will be reimbursed 100% of the prepaid and non-refundable trip cost for which you are insured and can provide documentation.
    Aug 21,2014
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