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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
I believed this protection to be complete.
I was very relaxed about this protection that if a problem came up this protection would cover what I paid for. Thank you.
Judith Pinkham M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I had thought I might be filling a claim and a claim form was sent promptly to my email. I did not need to file it afterall but appreciate the company's quick response.
Jean C. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having not filed a claim, not sure how relevant the score/review is.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Your company is terrific. We had to cancel our Alaskan cruise due to a dire medical problem. CSA was very responsive to our refund request, which was processed very rapidly. Thank you for CSA travel insurance! Don't leave home without it!
Samuel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I will buy this plan again when I travel to Europe
Bernard A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have to make a claim, so I really don't know how good the coverage would have been if I had had to use it!
It seemed to be good coverage for a reasonable price.
Philip H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we did not need to make a claim; however, we appreciate the ease to get the coverage from Insuremytrip. We will be acquiring coverage again in a couple months for another planned cruise.
Timothy E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although I do purchase trip insurance before taking a long journey, I never expected to have to file a claim. Unfortunately, this past spring my first flight never left the ground and I missed my connecting flight to Rome. I filed a claim under this CSA Plan and the process was prompt and well organized, and my refund was actually more than I expected! Very happy with both the cost of the plan and the how well it worked when needed. I will definitely use this plan again for future trips.
Phyllis R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The price was less expensive than going through my travel agent. The website was easy to use and the customer service representative I spoke to was knowledgeable and pleasant while answering my questions pre-sale.
Andrea R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although we did not need to use our insurance, it was comforting to know that we were covered. We felt that the cost for the comprehensive coverage we had seemed better than other companies. I called for information before our trip and was pleased with the response I received, as well as the encouragement to call again if we needed anything.
Judith M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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