Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
I appreciated the email letter you sent just before the trip. I will use you again.
Frances B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I bought the policy for my daughter, who was traveling around Europe for several weeks. While she didn't need to file a claim, the policy provided both of us peace of mind that if something should happen she would be able to get assistance.
Jessica P. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
What was offered in the policy gave me peace of mind before and during my trip!
Patricia H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I have used CSA before and needed to file a claim. Although it seemed to take a long time for a settlement, I felt that what I received was fair and the coverage was good. Luckily, I didn't have to use the insurance this time, but will use it again. and would not travel without it.
Janna P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We experienced significant weather delays on our return flights and had to spend two nights in different hotels - one at airline's expense, one at ours. My claim for the latter was paid promptly and with no hassles. I was very impressed!
Brian E. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
We normally do not purchase travel insurance but due to the many travel arrangements we decided that for this trip it would be the prudent thing to do. We researched various plans and CSA was the best value not to mention a fair price. A comparable plan through a different company would have cost us an additional $500 or more. Due to a train strike in France we had to make alternate travel plans which were quite expensive and CSA covered the entire cost. We definitely recommend them for your travel insurance needs and will use them for our next trip. Thanks to CSA Travel Protection for taking care of our claim and keeping us informed along the way.
James H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Good help when I signed up. Delighted to pay and not claim! Next time I would like to be able to separate the medical from the cost of the trip as I have worldwide medical coverage.
Elizabeth S. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your reply, but unfortunately we do not offer just cancellation insurance on our website. All of our cancellation coverages are included in a Comprehensive Policy which include Trip Cancellation, Trip Interruption, Baggage Loss/Damage, Medical, Dental, Emergency Medical Evacuation, 24 Hour Traveler Assistance, Baggage Delay, Travel Delay, and Accidental Death.Jan 22,2016
Generali Global Assistance
Standard
No comment to make, no claim was made.
Miriam B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I discovered when I left for my trip that I was missing a prescription. I called to ask what the best way was to get a prescription filled while out of the country and they didn't know. Then I asked for help locating a pharmacy in the small town where we were staying. The individual I spoke with said he would e-mail me the name and address of pharmacies in the area. I never received the e-mail and ended up figuring it out on my own.
Michelle B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
Didn't need to submit a claim but the policy provided piece of mind for our family vacation. The site is very easy to use and compare plans.
Susan L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful