Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Fortunately, we did not have to make a claim. It was reassuring to have the protection if it was needed.
Calvin L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I've gotten travel insurance so many times and never used it. This time I had a hard fall and injured my elbow, needed to see doctors in 2 different states. Once I got the paperwork for those visits together and submitted, it took 2 or 3 weeks to process, another week for me to get the check. Everything was approved! Thank you, CSA! Now if only they could help my elbow heal faster.
Virginia W. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
The CSA claims adjuster provided exemplary customer service.
Rhonda S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
Even though we did not have to use any of the coverage provided, it gave us great peace of mind.
Sylvia H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Premium
I didn't use the plan so, I'm not sure really sure how to rank it.
Dustin S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
We insured our London, Paris & Rome trip through CSA Travel Protection. There were three of us total. In Paris my mother fell and broke her arm which required surgery. This ended our trip before the Rome portion. After being hospitalized for four days she was released and the CSA Travel team assisted us in getting us all home. Once home, they were very fair in reimbursing us for the portion of our trip that was interrupted, and for the additional nights lodging, meals etc. Would highly recommend them to anyone looking for travel insurance.
Richard G. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very favorable, competitive prices for coverage items.
Duane P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Our flight was cancelled and rescheduled for the next day. CSA travel protection paid claim for the hotel stay, all meals, and incidentals caused by the delay. It took only 18 days from the time we sent in the claim to the time we received their check. Their customer service responded within 11 days by email from the time we sent in the claim. We will continue using CSA and InsureMyTrip in the future and recommend them to all our friends!
VINCENT H. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
What a great peace of mind while traveling outside the US.
William D. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I would not recommend CSA because I don't know if it's better or worse than others. However my experience with CSA has been very satisfactory.
Carl H. would not
recommend this plan to a friend or relative.