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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,929
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
The first question really has no answer since I had no incidents during the trip.
The price and presumed coverage seemed reasonable compared with other companies plans.
Stuart F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not have to file a claim. I had more peace of mind knowing that we were covered for unforeseen events.
Rebecca G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I would get the insurance again.
Kitty D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn’t have to use it so I don’t know if it would have paid or not.
Debra H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It was easy to set up. Thankful that I didn't need to use it.
Ross B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy policy to obtain. Easy to understand what’s covered. Love the update from you reminding me the trip is upcoming!?.. Between the pandemic & airline inconsistency a trip cancellation is a bigger worry than ever. You all help put one at ease. Thanks ????
Matthew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Staff were extremely helpful during the process and dealing with pandemic questions.
Kim L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I have never had to file a claim so can’t speak to that end. The purchase process was easy, but the cost of the plans were fairly expensive. Those of us who have never filed a claim should get a break on the price.
Cynthia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Megan B.
    Photo
    Dear Valued Customer,

    Please see the response from Generali in regards to your review:

    "Thanks for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offer coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. You can contact us before or after you buy a plan at (800) 348-9505 or [email protected] for any help you need."
    Aug 20,2021
The trip included a
tour
Generali Global Assistance Standard
The best thing about the plan is I didn't have to use it!
However, felt it was a sound plan and good value.
Bruce S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Just a heads up! Plan was as required from the country we visited Costa Rica, be sure and print the pages that indicate the coverage customs in Costa Rica almost declined my coverage had I not proved them wrong with the printed pages
Cecilio t. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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