Travel Insurance Reviews International Medical Group
For more than 20 years, International Medical Group (IMG) has provided international medical insurance, travel insurance, and service to the international community, with worldwide coverage, multilingual capabilities, international claims specialists, and 24-hour access to services. IMG provides medical security and peace of mind, wherever you travel.
Learn more about International Medical Group.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
We thought the coverage provided was excellent. It was easy to receive the plan due to the agent. Very pleased
Judith Z. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
I don't travel very much because I don't have a lot of free time. Having adequate insurance coverage gives me peace of mind when I travel. Thankfully, I did not need to make a claim.
Bryn E. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel LX
Thankfully did not need to use. The price was good and glad I had .
Sharilyn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
I had the unfortunate loss during our covered trip, and upon return, filed a claim. It took 3+ months for reimbursement of funds, including 4 phone calls requesting some sort of answers for the lengthy delays. Ultimately, the claim funds were reimburse to me, however, only after a delay. This was after I submitted all the necessary paperwork, i.e. receipts, medical records, medical release of information, etc., so the delay was not on my (the customers) end. Good coverage for my families needs, but slow to reimburse the covered loss expense.
Matthew F. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry that you were dissatisfied with your claim experience. We are pleased that you ultimately received reimbursement of your loss. We do want you and your fellow customers to be aware that InsureMyTrip offers a Customer Advocate Program. Customer Advocates are representatives assigned to assist customers who experience issues after filing a claim. Requesting a Customer Advocate is as simple as calling 800-487-4722 or emailing [email protected], explaining the events which resulted in a claim, and the challenges you are facing.Aug 22,2019
International Medical Group
iTravelInsured Travel LX
I booked a trip of August 12, 2019, at it was cancelled on June 23,2019. I still have not heard about the cancellation of my trip. I sent in the information on June 23, 2019, June 28, 2019, and July 17, 2019. It was for the cancellation of my trip at 75% of the costs I have maintained. I still have not heard any thing. I hope anyone who is booking a trip with them should think about someone else.
samuel o. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Carol
Thank you for your review. We apologize for International Medical Group's delay in making payment. After receiving your feedback, we assigned an advocate who was able to follow up with International Medical Group to confirm that your claim was paid under Cancel for Any Reason. You should have received your payment towards the end of August.Sep 10,2019
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
Did not use
Kenneth D. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Plan could be a little clearer by using bullet points. It could also be about 20 cheaper.
Katrenia H. would
recommend this plan to a friend or relative.
-
Carol
Thank you for your feedback. The iTravelInsured SE plan, which was actually one of the least expensive plans for your trip, is a comprehensive travel insurance policy which provides a wide range of benefits. This plan offers a lengthy list of covered perils for Trip Cancellation and Trip Interruption, which protects the investment you have made in the trip, and also provides reimbursement for incidents which could occur after departure, such as lost and/or delayed luggage, travel delay, and emergency hospitalization and medical transportation up to the policy limits.
Premiums for comprehensive policies are based largely on the length of the trip, the ages of the travelers, and the cost of the trip.
We will also pass your suggestion on using bullets to our website team. InsureMyTrip's team is dedicated to creating an ideal user experience. We continue to make the necessary improvements and adjustments to our website that are in the best interest of our customers.
InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.Aug 16,2019
International Medical Group
iTravelInsured Travel LX
For a reasonable low cost, this provided peace of mind for our trip. Didn't end up needing it, but that's OK.
Kathy P. would
recommend this plan to a friend or relative.
International Medical Group
iTravelInsured Travel SE
Had to cancel trip because I had pneumonia. The insurance reimbursed for everything!
Elizabeth F. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
Patriot America Lite
I'm completely satisfied with insurenmytrip.
Thanks.
Thanks.
NHAN T. would
recommend this plan to a friend or relative.
-
Carol
Thank you for submitting a 5 star review for your International Medical Group Patriot America plan. We were pleased to assist you in selecting and purchasing a plan that covered all items that you wished to insure at a reasonable premium.
Aug 12,2019