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Travel Insurance Reviews International Medical Group iTravelInsured Travel LX

iTravelInsurance Travel LX from International Medical Group is a single-trip comprehensive travel insurance plan which offers a higher level of coverage to domestic or international travelers than iTravelInsurance Travel SE. Coverages offered by this plan include trip cancellation, interruption, travel delay and travel medical coverage.

To learn more, see the iTravelInsurance Travel LX product page.

Customers rated the International Medical Group iTravelInsured Travel LX plan
4.45 out of 5
680
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Not having had to file a claim, it's really hard to submit a meaningful review.
Gary V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
We were happy to have the coverage just in case and even happier that we didn't have to use it.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
We did not need to file a claim, but happy to have the insurance just in case.
David P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
Great price for excellent coverage
Michelle E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Did not need to file a claim, but glad I had the protection.
Gary A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
International Medical Group iTravelInsured Travel LX
Filed a claim due to a work related reason and the claim was paid in full satisfactorily.
Philip G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
I like the extra coverage and protection I get for my rental car in Europe, peace of mind!
Gisela F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
International Medical Group iTravelInsured Travel LX
Great peace of mind. Glad we didn't need to use it!
Michelle M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
International Medical Group iTravelInsured Travel LX
This coverage did exactly what it was supposed to do: gave us peace of mind while we were in Egypt. Thank ou.
Steven R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
International Medical Group iTravelInsured Travel LX
We (3 Travelers) purchased the IMG iTravelInsured LX plan because of the coverage it provided for an overseas trip. We ended up cancelling our trip due to one of our travelers having to cancel her trip with us because an immediate family member was diagnosed with cancer, and the Traveler in our group had to take care of the immediate family member. We provided as much detail as possible and the necessary documents to file a Trip Cancellation claim for reimbursement of non-refundable expenses that were covered under the IMG iTravelInsured LX plan. It took two months to gather the documents. We had 90 days to file a claim from the date of the trip cancellation. Initially, IMG paid a partial payment of the claimed expenses we filed for. We found IMG made an error in their calculations on our claim. We were frustrated at this point. We got InsureMyTrip, who we bought the IMG plan through, involved and they assigned an Advocate to assist us with IMG. Approximately one month later, IMG realized the error and paid us the rest of the non-refundable expenses in our claim. We can say that IMG did pay our claim after three plus months for all Travelers in the plan policy. Although it was extremely frustrating at times, we were able to speak to an IMG representative every time we called. Even though we are somewhat dissatisfied with how the process went to get reimbursed under the policy, we would still recommend IMG iTravelinsured LX plan. We found the plan for each of us to be fairly priced for our coverage needs. Just keep documentation of all your travel planned and pay attention to the instructions that tell you what is required if you file a claim. READ YOUR ACTUAL POLICY from the underwriter of the insurance. You have 14 days to reject this plan if something doesn't fit your needs. IMG did come through in the end and did finally process our claim fairly. I would use IMG again.
Paul N. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • IMG RR Team Account
    International Medical Group
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    Thank you for sharing your feedback about International Medical Group® (IMG®). We want to learn more about how we can improve to better serve you in the future. Please email us at [email protected] to start the conversation.
    Apr 26,2019
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