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Travel Insurance Reviews Nationwide

In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.

Learn more about Nationwide.

Customers rated Nationwide Mutual Insurance Company
4.61 out of 5
11,319
ratings and reviews
96%
recommended
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Cruise
Filed claim
Nationwide Mutual Insurance Essential
Did not have to submit a claim so cannot review the service. Review is about how easy it was to pick coverage and the overall cost. Happy it was available. Gave us peace of mind.
Anne-Marie N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Essential
Since I did not have a claim, I cannot rate that part. I just felt safe to be insured in case something did happen. Nationwide gave me that safety net.
Chris W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Nationwide Mutual Insurance Choice Cruise
Check other policies. My cell phone went missing day 1 of our cruise and was never turned in. I was told to do a formal report to file with my travel insurance. I called to file a claim under the baggage portion of the policy and was told that cell phones were specifically excluded. I would think it would be considered a "personal item" and still can't find anything in writing on the policy details I was sent regarding exclusions. I obviously made a wrong choice on this policy. Disappointed. My cell phone locator finally went off a day after I returned home showing it was turned on in a port stop. I now believe a crew member had stolen my phone.
Gregory L. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Nationwide Mutual Insurance Luxury Cruise
We did miss the port of Nassau Bahamas due to hurricane damage from Mathew, but the cruise line did reimburse us for port fees and nothing else was covered under the policy that would warrant a claim. Glad we had coverage for the trip as things could have gotten much worse and more expensive.
ANDREW H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Prime
Didn't have to use it but glad I purchased it for the "just in case". The peace of mind was worth it.
Gina N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Prime
Fortunately, we didn't need to use the coverage, but it was worth it for the peace of mind.
Jennifer G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Nationwide Mutual Insurance Essential
Thankfully I did not have to use. I was at peace knowing I had the plan in case something came up that was out of my control.
Lana S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
Best insurance is one you don't end up needing
Valerie H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
My husband and I have elderly parents who have medical issues, so when we travel, we always purchase insurance within 2 weeks of booking to cover their pre-existing conditions. The last 3 or 4 trips we purchased insurance through Nationwide, as their plan offered the best coverage for our needs.
In our approx. 10 years of purchasing such insurance, we used it for the first time this past September when we had to file a claim not for our parents medical problems, but for my younger sister. She was diagnosed with a life altering serious illness on the day before we were set to depart. Everyone in my family was an emotional mess, and I just couldn't leave at that point to go on a carefree tropical vacation.
I called Nationwide that day and explained the situation,and they emailed me all the forms I needed to complete the same day. It took me approximately 2 hours to complete the forms and gather all the necessary paperwork and receipts that I needed. I also had to get a signature from my sister's doctor, stating that she was ill and the code for the illness, which the office personnel was quick to provide.
All the paperwork was submitted to Nationwide on Sept. 28th, and I received my check today on Oct. 11th for the entire amount I lost. I cannot recommend this company more highly. This one claim probably more than covered all the insurance we paid for and never needed to use over the years.
Life happens, I never thought I would be canceling a vacation for my always healthy and strong sister, rather than our parents. You just never know.
Getting the claim settled with no hassel made a difficult time a little less stressful. I will always purchase trip insurance!
Carol H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Nationwide Mutual Insurance Essential
There should be a mechanism to notify the customers that there's a named storm and when it was named. I called INsire My Trip and they knew when they were notify of the named storm and which day but the Rep didn't know if it was the same for Nationwide. Luckily I wasn't affected by Matthews, otherwise I would have been more prepared to evaluate this coverage.
Bedford N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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