In business since 1926, Nationwide focuses on providing the best possible service for its customers. Nationwide travel insurance plans offer a range of innovative benefits for a variety of travel needs.
Did not have to submit a claim so cannot review the service. Review is about how easy it was to pick coverage and the overall cost. Happy it was available. Gave us peace of mind.
Anne-Marie N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Since I did not have a claim, I cannot rate that part. I just felt safe to be insured in case something did happen. Nationwide gave me that safety net.
Chris W. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Check other policies. My cell phone went missing day 1 of our cruise and was never turned in. I was told to do a formal report to file with my travel insurance. I called to file a claim under the baggage portion of the policy and was told that cell phones were specifically excluded. I would think it would be considered a "personal item" and still can't find anything in writing on the policy details I was sent regarding exclusions. I obviously made a wrong choice on this policy. Disappointed. My cell phone locator finally went off a day after I returned home showing it was turned on in a port stop. I now believe a crew member had stolen my phone.
Gregory L. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
We did miss the port of Nassau Bahamas due to hurricane damage from Mathew, but the cruise line did reimburse us for port fees and nothing else was covered under the policy that would warrant a claim. Glad we had coverage for the trip as things could have gotten much worse and more expensive.
ANDREW H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
My husband and I have elderly parents who have medical issues, so when we travel, we always purchase insurance within 2 weeks of booking to cover their pre-existing conditions. The last 3 or 4 trips we purchased insurance through Nationwide, as their plan offered the best coverage for our needs.
In our approx. 10 years of purchasing such insurance, we used it for the first time this past September when we had to file a claim not for our parents medical problems, but for my younger sister. She was diagnosed with a life altering serious illness on the day before we were set to depart. Everyone in my family was an emotional mess, and I just couldn't leave at that point to go on a carefree tropical vacation.
I called Nationwide that day and explained the situation,and they emailed me all the forms I needed to complete the same day. It took me approximately 2 hours to complete the forms and gather all the necessary paperwork and receipts that I needed. I also had to get a signature from my sister's doctor, stating that she was ill and the code for the illness, which the office personnel was quick to provide.
All the paperwork was submitted to Nationwide on Sept. 28th, and I received my check today on Oct. 11th for the entire amount I lost. I cannot recommend this company more highly. This one claim probably more than covered all the insurance we paid for and never needed to use over the years.
Life happens, I never thought I would be canceling a vacation for my always healthy and strong sister, rather than our parents. You just never know.
Getting the claim settled with no hassel made a difficult time a little less stressful. I will always purchase trip insurance!
Carol H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
There should be a mechanism to notify the customers that there's a named storm and when it was named. I called INsire My Trip and they knew when they were notify of the named storm and which day but the Rep didn't know if it was the same for Nationwide. Luckily I wasn't affected by Matthews, otherwise I would have been more prepared to evaluate this coverage.
Bedford N. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.