Travel Insurance Reviews Travel Insurance Reviews Plans
To find the best travel insurance plan for your trip, you want to know which plans worked well for other customers. All of our travel insurance reviews were submitted by customers who purchased a plan on our site. These reviews cover the spectrum including travel health insurance, cruise insurance, comprehensive travel insurance and last minute travel insurance.
How We Count Reviews: Our online review database contains over 100k reviews and ratings collected directly from customers via our site and third-party platforms. All reviews have been verified as honest ratings from real travelers like you.
InsureMyTrip evaluates all of the reviews posted on the site. "Anytime Advocates" - a team of licensed, uncommissioned travel insurance representatives - are available to assist any customer who may need help facilitating a claim or answering questions about a purchased plan before, during or after their trip.
The trip included a
cruise
Global Alert!
Preferred Plus
It took 3 months to get reimbursed. Trip mate personnel are incompetent......they requested further medical info from the VA doctor in Florida. Instead of finding out the correct fax from the MD in Florida, they were faxing requests to the inspector general of the VA in Washington DC! If I had not kept calling Trip Mate over and over, I probably would still be waiting. I will never buy this insurance again!
Marion O. would not
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback on the policy. We are sorry to learn of the difficulty that you had during the claims process. We are pleased to hear that your claim was paid. Thank you for allowing InsureMyTrip to advocate on your behalf. We look forward to assisting you in the future.Dec 21,2017
AIG Travel
Travel Guard Basic
Used you three times now and each time it's been easy, cost-effective and quick to book. Your agents are helpful and got both my names right first time (that is impressive as I have a difficult last name and a weird spelling on the first). Very happy to recommend you and will use you again.
Venessa H. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard Basic
Great peace of mind at a reasonable price
Richard H. would
recommend this plan to a friend or relative.
The trip included a
cruise
C&F Travel Insured International
Worldwide Trip Protector
The plan provided coverage that was much more expensive than other carriers. Always good to obtain insurance, happy with the company. No claim was filed.
Joseph O. would
recommend this plan to a friend or relative.
IMT
Travel Accident Plan
It is not an easy site to maneuver though to find the coverage that I need when I go there.
Joshua S. would
recommend this plan to a friend or relative.
-
Mike
Thank you for your feedback. In the future, if you would like assistance using the comparison tool, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.Dec 18,2017
Global Underwriters
Diplomat International
Luckily I didn't need the insurance during my trip. But to have it in case something would happen was great. Coverage included everything I needed.
Carolin J. would
recommend this plan to a friend or relative.
Global Underwriters
Diplomat International
Luckily I didn't have to use it. But the coverage i needed was included and I felt save.
Also they gave me all contacts in case I need it.
Also they gave me all contacts in case I need it.
Sebastian T. would
recommend this plan to a friend or relative.
AIG Travel
Travel Guard MedEvac Plan
Folks at InsureMyTrip were polite and helpful when I encountered a problem.
William M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
TravelSafe
Classic
We cruise frequently and have been purchasing Travel insurance for many years. After comparing a number of policies we have come to the conclusion that TravelSafe Classic offers the best coverage in it's class at a very competitive price.
Earlier this year on the 3rd day of our 20 day cruise we got the word that a very close relative had passed away and we had to rush back. This experience exposed the strengths and weaknesses of this plan. The process of filing claim was simple and according to the acknowledgment of the receipt of the claim I was to receive a decision within 14 days. After not having heard anything for almost a month I contacted TravelSafe who told me that they were just the agents for the US Fire Insurance and claims are handled by TripMate. Unfortunately there are a lot of negative reviews about TripMate and I experienced some of the same problems. Most of the time their phone would ring for a while and then disconnect the call, other times they would put me on hold for as long as an hour and then hang up. A few times I got the option to leave a message with a promise of receiving a call back within a few hours but no one ever called back. At least four times I managed to actually talk to an agent, each time they would take my information and promise to get back to me the next day but never heard back from any of them. After two and a half months of not getting anywhere with TripMate I requested assistance from TravelSafe who contacted TripMate on my behalf and within 2 weeks my claim was processed. In the end it took about 3 months and I received the full value of the benefits I had purchased. I am not sure how much longer it would have taken had TravelSafe not intervened. In spite of our frustrating experience with TripMate we just purchased TavelSafe Classic Plan for our upcoming cruise because it provides excellent coverage at a reasonable cost and I am told that TripMate is working on improving it's customer service.
On a side note, InsureMyTrip claims that if you purchase a policy through them they act as an advocate on your behalf, however, it was my experience that all InsureMyTrip did for me was to give me the telephone number of TravelSafe.
Earlier this year on the 3rd day of our 20 day cruise we got the word that a very close relative had passed away and we had to rush back. This experience exposed the strengths and weaknesses of this plan. The process of filing claim was simple and according to the acknowledgment of the receipt of the claim I was to receive a decision within 14 days. After not having heard anything for almost a month I contacted TravelSafe who told me that they were just the agents for the US Fire Insurance and claims are handled by TripMate. Unfortunately there are a lot of negative reviews about TripMate and I experienced some of the same problems. Most of the time their phone would ring for a while and then disconnect the call, other times they would put me on hold for as long as an hour and then hang up. A few times I got the option to leave a message with a promise of receiving a call back within a few hours but no one ever called back. At least four times I managed to actually talk to an agent, each time they would take my information and promise to get back to me the next day but never heard back from any of them. After two and a half months of not getting anywhere with TripMate I requested assistance from TravelSafe who contacted TripMate on my behalf and within 2 weeks my claim was processed. In the end it took about 3 months and I received the full value of the benefits I had purchased. I am not sure how much longer it would have taken had TravelSafe not intervened. In spite of our frustrating experience with TripMate we just purchased TavelSafe Classic Plan for our upcoming cruise because it provides excellent coverage at a reasonable cost and I am told that TripMate is working on improving it's customer service.
On a side note, InsureMyTrip claims that if you purchase a policy through them they act as an advocate on your behalf, however, it was my experience that all InsureMyTrip did for me was to give me the telephone number of TravelSafe.
Pervez Z. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AIG Travel
Travel Guard MedEvac Plan
This was specifically purchased for medical issues outside the US where trip cancellation, etc were covered by a credit card benefit.
Richard O. would
recommend this plan to a friend or relative.