Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
I submitted a claim for a trip delay, caused by American Airlines. We had to spend an extra night in a hotel and pay more for our car rental and meals. Nationwide covered our expenses.
Ellen S. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Part of our trip had to be cancelled because there was a ground crew strike at all Italian airports and our flight was cancelled and unable to be rebooked. The airline, hotel and car rental were all okay with refunds, but for our Trip to see the MotoGP races we had to dispute the charge with the credit card company. MotoGp won the dispute and so I claimed on the travel insurance our tickets. I filed a claim through online and after I was finished, it said it would email me the confirmation. I got no confirmation at all. So I have no claim number. About a week ago, I emailed someone with all of my policy information again and asked what is going on with the claim. I got an autoreply and again, no word from anyone. Unfortunately, I don;t have a lot of time to call during business hours and be put on hold. Can someone email me back and tell me what is going on? It said 15 business days, but i it has been well past that initial claim date. [email protected].
Heather B. would
recommend this plan to a friend or relative.
3 of
7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
Thank you for reaching out to Travelex Insurance Services, on InsureMyTrip.com review site, we take all concerns very seriously and appreciate your feedback.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. We have contacted BHSIC and have been advised that your claim was received, and the examiner is working their queue in the order in which claims were received. They will contact you once the review has been done.
It is important to remember that insurance is highly regulated, and the policy purchased is a reimbursement policy for documented out of pocket financial losses incurred.
To receive further clarification please contact us at 800-228-9792 and refer to your confirmation number. For claim questions, you may contact BHSIC at 855-205-6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].
Was happy to have been covered by this plan on our recent trip. The customer service was very impressive and helpful. To have the security without the large insurance coverage bill was a big plus. I had called a few other companies and was happy that I found C& F Travel. I am sharing the company information with my family and friends. I did not have to file a claim because the trip went very well.
Patricia P. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
I chose a mid-level trip insurance, just in case of a trip tragedy. We did have to file a claim because we had a medical emergency the day prior to leaving for our trip that made it impossible for us to attend. We were finally completely reimbursed after almost a month of filing the claim. I am happy that we were completely reimbursed, but the response time was not exactly up to my standards. We were given a claim representative, but when we did have an issue or needed to contact someone we just had to contact the main company & it took some time for that message to get filtered to our actual representative for a reply.
Jami S. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for a plan that is no longer available.
Berkshire Hathaway Specialty Insurance Company (“BHSIC”) is the underwriter and claim administrator for the policy you purchased. Travelex Insurance does not make claim determinations. We have contacted BHSIC and have been advised that your claim was received, and the examiner is working their queue in the order in which claims were received. They will contact you once the review has been done.
It is important to remember that insurance is highly regulated, and the policy purchased is a reimbursement policy for documented out of pocket financial losses incurred.
To receive further clarification please contact us at 800-228-9792 and refer to your confirmation number. For claim questions, you may contact BHSIC at 855-205-6054 option 2, Monday - Friday: 7:00 am-7:00pm CT, or by email at [email protected].