Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
The cost of plan was reasonable. Easy to purchase from Insure My Trip website. Fortunately, all went well on our trip and we didn't need travel insurance. But, always good to have.
Dale H. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for a plan that is no longer available.
International Medical GroupiTravelInsured Travel LX
It gave me extra assurance during this COVID pandemic to have trip insurance...thankfully that we did not have to use. Of particular note was the "Travel Delay" section of our policy which promised 10 days of coverage if we were denied entry into the US due to a positive COVID test. 10 days of coverage was better than most other policies. As long as the US has the requirement to show a negative COVID 19 test the day before reentry, be sure to check the "Travel Delay" portion of your policy, and know how to engage it if you need to.
Robert K. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
We bought this plan mainly because they offer emergency and travel assistance. We had problems with our air carrier on the way back. I called the services, explained the problem and got assurances that they would call/email us back to provide help. We have never heard from them again. Years ago, we had been in the same situation and experienced great help from another insurance company. NOT this time. Will never use them again.
Larisa B. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your Review. The following is a response from Generali.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We were able to locate your plan, but unfortunately, there are no records of a call or email coming in to our offices. Please reach out to us at (800) 541-3522 or via email at [email protected] as we'd like to be able to review your situation with you. We hope to hear from you soon."
This was the first time I have ever bought trip insurance and I did not have to use it but the piece of mind was worth the price. I would buy it again.
janice B. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
In short: The insurance company narrowly construed the language of the insurance policy to deny me coverage for my cancelled trip - even though I had to cancel my trip because Switzerland changed its policies and mandated a 10-day quarantine for all incoming travelers. Don't waste your money on this insurance company.
I planned a 2-week trip to Europe, with the first stop in Switzerland. I purchased this insurance policy specifically because it said that it covered instances when I would need to be "quarantined" because of changes in government policies. After I purchased this insurance policy, Switzerland announced that, due to the rise in Covid cases, all travelers arriving from the U.K. would need to quarantine for 10 days, regardless of vaccination status or having negative tests. I called the insurance company, told them I needed to cancel my trip because of this new mandatory quarantine policy, and asked if my insurance policy would provide coverage. The insurance company said no. The insurance company said that trip-cancellation coverage wouldn't apply because I wouldn't be required to quarantine before I left for the trip. Instead, I would be required to quarantine after my trip started (i.e., after I got on my departing flight). The insurance company further said that trip-interruption coverage would not apply because I would not be quarantining for an "unexpected event." Because I knew I would have to quarantine once I arrived in Switzerland, the event requiring me to quarantine was not "unexpected" and, therefore, I was not entitled to coverage.
Covid has created unprecedented circumstances where governments are making drastic policy changes on a moment's notice. I purchased this insurance policy to protect against that risk. But the insurance company still used hyper-technical logic to deny coverage.
Jason C. would not
recommend this plan to a friend or relative.
11 of
11 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Thank you for your review. Please see the following response from World Trips.
'We are sorry to hear of the dissatisfaction with your travel policy. While we did not receive a formal claim from you, based on the review of your call to us, we can confirm that the Trip Cancellation and Trip Interruption benefits are not eligible based on a mandatory quarantining in your destination country upon arrival. If you would like to formally submit your claim and appeal this decision, you may do so by contacting Co-ordinated Benefit Plans at 1-866-400-6090 or by mailing your claim and appeal to Co-ordinated Benefit Plans, P.O. Box 26222, Tampa, FL 33623.'
InsureMyTrip is totally fabulous! Lots of plans and price points to choose. This AXA Plan met my needs completely. Most important to me is medical evacuation coverage. You are guaranteed to find what you need! Terrific phone support too.
Nadia J. would
recommend this plan to a friend or relative.
0 of
0 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
Our flight was canceled and we did not go. Makes me question buying insurance when the trip was canceled- maybe there should be a refund option in such cases
Paul B. would
recommend this plan to a friend or relative.
Thank you for your feedback. We are sorry to learn you were unable to travel.
Most Travel Insurance providers are offering to transfer the policy to a future trip, if you can provide documentation showing your trip has been cancelled and you were provided a voucher or refund.
Please contact our team of licensed representatives at 800-487-4722 or by email at [email protected] if you would like to learn more about using your policy on a trip in the future.
"We're sorry to hear about your negative experience and apologize for not meeting your expectations. We were able to locate your plan, but unfortunately, there are no records of a call or email coming in to our offices. Please reach out to us at (800) 541-3522 or via email at [email protected] as we'd like to be able to review your situation with you. We hope to hear from you soon."