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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to Italy. Italy.
The trip included a
cruise
tour
AXA Assistance USA Silver
Just knowing the policy was in force gave me peace of mind.
Loretta S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 14,2016
By
on
for a trip to Australia. Australia.
The trip included a
tour
AXA Assistance USA Silver
We did not have to file a claim, fortunately. We did have to change our dates of coverage, though, and the process was easy and the person who helped me was great. We chose this plan because it is one of very few that defines family members to include in-laws. We also found the coverage to be very reasonable for all that is covered, and yes, we will probably use AXA again in the future.
Janice R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 14,2016
By
on
for a trip to Spain. Spain.
The trip included a
tour
AXA Assistance USA Gold
Did not have to use the plan.
Alexis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 14,2016
By
on
for a trip to Cuba. Cuba.
The trip included a
tour
AXA Assistance USA Gold
Thankfully I did not have to use it but gave me peace of mind.
Puspa R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 11,2016
By
on
for a trip to Cambodia. Cambodia.
The trip included a
tour
AXA Assistance USA Silver
Good coverage for the value
Douglas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 11,2016
By
on
for a trip to Argentina. Argentina.
AXA Assistance USA Silver
A stress free experience
Audley D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having trip coverage certainly helps you focus on the important things like enjoying the travel experience and destination.
    We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
    Nov 09,2016
By
on
for a trip to Panama. Panama.
The trip included a
cruise
AXA Assistance USA Silver
Not used, thankfully
Maria R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 09,2016
By
on
for a trip to France. France.
AXA Assistance USA Platinum
We had to cancel our entire trip and AXA covered all of the non-refundable expenses. They were great.
Steven M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review. It can be quite disappointing to have to cancel a trip but we are happy to know your claims experience went well. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future travels.
    Nov 09,2016
By
on
for a trip to Romania. Romania.
The trip included a
cruise
tour
AXA Assistance USA Gold
Thankfully, I didn't need it (what we all hope for with insurance). But it was reasonably priced and easy to find and compare coverage on Insuremytrip.com.
Jane E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Nov 07,2016
By
on
for a trip to Japan. Japan.
The trip included a
tour
AXA Assistance USA Silver
No need to use the benefits but had peace of mind that i was covered.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Nov 07,2016
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