Travel Insurance Reviews AXA Assistance USA
AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.
Learn more about AXA Assistance USA.
The trip included a
tour
AXA Assistance USA
Gold
had no problems.
meredith a. would
recommend this plan to a friend or relative.
-
CrystalAXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 11,2016
AXA Assistance USA
Gold
As I had no need to use the coverage or file a claim for any related issues ,I cannot comment on the coverage. This policy and all others from various companies are far too expensive for what they are. If, for the money the length of the policy coverage was guaranteed for at least a year and were to cover a max number of trips,then I could justify the cost, but for only one time bound trip, NO. For anyone no wanting to chance a covered issue the insurance companies dictate the rules and the price! There is little competition in any insurance market, pay me or else! Sanctioned insurance price fixing, in my opinion.
Michael J. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for taking the time to provide a review of your purchase. We appreciate your comments and continually use customer feedback to improve our products. We hope you will consider us again for future travel.Oct 11,2016
The trip included a
tour
AXA Assistance USA
Gold
Luckily we did not have to use the insurance but it gives me peace of mind to know it's covering our backs! All insurance is something you hope never to need!
Gregg O. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 11,2016
The trip included a
tour
AXA Assistance USA
Gold
I did not need to use the services, but the plan seemed to fit my needs.
Debra L. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!Oct 11,2016
The trip included a
cruise
tour
AXA Assistance USA
Gold
Luckily I didn't need to use the insurance. But the peace of mind was well worth the price!
Carol D. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.Oct 11,2016
AXA Assistance USA
Silver
Did not need to use, however, Peace of mind was really important!
Philip M. would
recommend this plan to a friend or relative.
-
Crystal
AXA Assistance USA
We are happy to hear your trip insurance plan provided you with the peace of mind to allow you to really enjoy your travel experience without the worry.
We appreciate the opportunity to provide coverage for you and hope you will consider AXA Assistance USA for future travels.
Oct 11,2016
The trip included a
tour
AXA Assistance USA
Gold
I caught a headcold and thought I would see a doctor if it got worse, but did not need to. I also very nearly missed a connecting flight due to customs/TSA hassles. Although I'm glad I did not need to file a claim, I had the peace of mind that I had coverage for the expenses if my situation in both cases had not gone so well.
Cynthia D. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
AXA Assistance USA
Silver
Had to cancel cruise at very last minute due to serious medical problem, and of course it was 100% nonrefundable at that point. Contacted AXA and they walked us through the procedure beginning with assigning a claim number right away. The agents were personable, courteous, and helpful. We were kept informed of the progress and within a month we were notified that the entire cost of the cruise was covered in the policy we had purchased from them. The check arrived in a couple of weeks. We had purchased an AXA trip policy on a previous cruise during which I had to see the ship doctor for a small medical problem. We filed a claim when returned and had the same positive experience throughout and the claim was paid in full.
James M. would
recommend this plan to a friend or relative.
AXA Assistance USA
Gold
Received an email about 10 days prior to our departure reminding us of our policy coverage, other things to remember,
Reminding us to bring a copy of the policy as I recall-- it was a helpful reminder-- I've never gotten an email like that before from s travel insurance company-- very thoughtful and a great idea!!
Thank you-/ I'll use your products again!
Reminding us to bring a copy of the policy as I recall-- it was a helpful reminder-- I've never gotten an email like that before from s travel insurance company-- very thoughtful and a great idea!!
Thank you-/ I'll use your products again!
Gary G. would
recommend this plan to a friend or relative.
The trip included a
tour
AXA Assistance USA
Gold
Failed to provide coverage for a verifiable accident and early trip termination.
Maurice M. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful