Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Preferred
We did not need to make a claim. This policy provided excellent coverage especially needed during Covid pandemic.
Edward K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I had a change in travel dates due to pulling out of a tour, so not only were my dates changed, but the amount of coverage I needed went way down due to now traveling on my own. I called Generali the week before I was to leave -- they changed the dates and refunded the difference between my original coverage and what my new coverage was. The change and refund was same day. I was very impressed with their responsiveness and will certainly use them again the next trip I take.
Susan D. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Premium
We are just back from a 2 week visit to London and a cruise to France, Spain, Portugal and Belgium. While my credit card provides trip cancellation and trip interruption insurance, I purchased this policy for emergency medical and emergency evacuation coverage as well as Covid coverage. The Covid coverage gave me great peace of mind. While I did not file a claim, we came very close to needing to file one. We tested negative for Covid in order to fly back to the US but by the time we returned home my husband tested positive for Covid. I am glad we had this policy even if we did not need to file a claim.
Carol L. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I was pleased with the Covid coverage included in this plan. Fortunately, we did not have to use it, but it was there in case we had to quarantine while out of the country.
Britton G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
No hassle insurance plan for travelling to destinations where insurance is required. It covers more than any other plan, it is easy to get and gives you peace of mind when in another country. Mine covered Covid 19 hospitalization as well as plane schedule changes among many other perks. Very satisfied.
Fernando A. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I bought the policy based on fair pricing and good coverage. I put down a deposit on my trip with Crystal Cruises, who then went bankrupt. I filed a claim for the deposit under the travel policy along with the requested documentation, and the claim was paid with zero hassle. I then changed to another cruise line and the remainder of the trip went perfectly with no further issues. I'm very pleased with Generali.
Scott D. would
recommend this plan to a friend or relative.
6 of
6 people found this review helpful
Generali Global Assistance
Standard
Figured if I didn’t have trip insurance I’d need it. Good news, I purchased the insurance and didn’t need it!
Christine B. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I never needed to use the plan so I don’t know how they would respond to a claim, but the cost was reasonable and coverages were good.
Judy P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Unfortunately or trip was impacted by a major storm. I purchased coverage to protect non-refundable condo reservations and costs for travel delays. My suggestion is to make sure you keep all your trip documentation/receipts including costs for travel changes. Online claim process was fairly easy and I was reimbursed in a reasonable amount of time. I wouldn't hesitate to use again.
carolyn t. would
recommend this plan to a friend or relative.
4 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Preferred
Fortunately I remained healthy and had no need to use the plan.
It gives you peace of mind to have it though in case something would happen.
It gives you peace of mind to have it though in case something would happen.
Beth M. would
recommend this plan to a friend or relative.