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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,928
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
Our A BnB turned out to have gap in fencing so we did have some items stolen from an enclosed patio. The value of my loss was about $150.00. But the insurance did provide a comfort level and that was the main benefit.
Lynn O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
This insurance was reasonable and gave us peace of mind knowing we could recoup some cost if there were issues. We would consider purchasing it again.
Jodi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't use the insurance so am not able to evaluate its value. Seems expensive. But willing to incur the cost on an expensive trip during COVID times.
Lowell C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great price, simple process.
Gerald g. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
My only concern was that the evacuation did not seem to be at the discretion of the policy owner, but at the discretion of others. Since we didn't have to make use of the policy (thank goodness!), I am not sure what would have actually happened.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This policy gave my wife and me peace of mind during our recent international trip to Italy. Traveling in these Covid times with numerous bureaucratic tests, retests, mandatory forms, countless inspections, tight border controls, etc. is HIGHLY STRESSFUL. While the insurance coverage gave us some peace of mind during this trip, we now question why we even bother with international travel. Traveling is not fun.
There is no coordination among the airlines and the so-called political leaders are not leading. I fear that the travel industry is needlessly doomed.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully we didn’t test our trip insurance. That is a good thing!
Linda P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Although our trip went smoothly, we had the comfort of knowing that we were covered if something went wrong, and the process for purchasing the coverage was easy and straightforward.
William F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Didn't need to use it, but seemed to provide needed coverage.
Mary Ann F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Very helpful... met all my needs.
Price was right. Will use again next time I cruise
Diane R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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