Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Didn’t have to use. Great price and will use again
Donald G. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
Generali Global Assistance
Preferred
I am not sure as to why I had to pay twice for this coverage. I will NOT recommend this company to others. I felt I was ripped off having to pay twice for the same coverage and getting no explanation from the company.
Patrick O. would not
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
regretfully i had to cancel this trip bc of a hip issue that is requiring hip replacement- i could not manage walking or traveling. Generali was great to deal with- helpful staff, easy process and follow thru with full refund. Naturally i needed to provide all documentation re: physician letter, treatment history etc. but absolutely no push back and received full refund promptly. very satisfied.
Pamela O. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
after reviewing several companies offering trip insurance, I decided on Generali. Generali offered the coverage in all of the areas I needed for the region I was headed to, at an excellent price. It was not too expensive, nor was it cheap -- it was just right.
Linda P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We always purchase travel insurance for peace of mind in case anything happens before or during our trip.
JOYCE B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Having not had to file any claims, I am not qualified to make any ratings or recommendations on Generali's service. Purchase process was smooth and relatively easy.
Carol S. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I scheduled a trip late so the decision to insure it was relatively last minute. The agent I spoke with was helpful in directing me to the appropriate policy and the price was reasonable. Fortunately I did not need it!
Jennifer W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Preferred
Due to Covid-19 Generali twice worked with us in using travel insurance. After the first cruise was canceled the insurance was moved to a second cruise which too was canceled. The policy was once again modified to cover a recent cruise which we were able to complete. Had a great time on the new Celebrity Apex crossing from Europe to Fort Lauderdale.
Harold M. would
recommend this plan to a friend or relative.
3 of
4 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Just the comfort of knowing you are covered while abroad is a relief. Fortunately we did not need it but was very reasonable in price and response time.
Lee P. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
no need to use
Cynthia O. would
recommend this plan to a friend or relative.
Thank you for your feedback. We hope you enjoyed your vacation. Please see the response provided by Generali below:
"We're sorry to hear about the circumstances surrounding your experience, and for not meeting your expectations. We were unable to locate any record or documentation of this being brought to our attention. Please contact (800) 348-9505 or [email protected] as we would like to review your concerns with you and provide further assistance if needed."