Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
My big problem with the Plan was that it was unclear what coverage I had under the plan. As a senior citizen on medicare and medigap, with very good insurance in the U.S., I wanted to be well covered for serious heath problems arising overseas. For example, what if I had a heart attack or a stroke in France? I think I paid a lot of money, but I really felt the only way I would understand the quality of coverage I had was if I became ill. I feel that Generali should be able to clearly communicate in a much better way the coverage the customer is entitled to.
Ronald B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Great peace of mind. Recommended!
Michael-Ray P. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
didn't hvae to use it which was a good thing but it gave me peace of mind.
Ronnie D. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I have used Generali for many trips. I had no need to file a claim for this particular trip but have had several trips in the past, that I did need to file a claim. They were very easy to file and sent my claim money immediately.
Gunnar M. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Peace of mind great pricing helpful staff
Lee B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Although we did not need to file a claim, we were very glad we had this insurance during COVID pandemic. Led to a stress free trip to St Maarten in March 2022.
Michael P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Plan seemed a little expensive. Did not have an incident requiring a claim, so no real idea as to whether the policy was comprehensive enough!
Angus F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
We didn't use it but was great to know if we had any problems it was there to help us.
Terry D. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
Glad I didn't have too use it!
George M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
Did not need to use the insurance however it was reassuring that we had it if we needed it!
Mary S. would
recommend this plan to a friend or relative.
We hope you enjoyed your vacation. We appreciate your feedback. Please see the response from Generali below:
"Thank you for your feedback. We are working to clarify our policy language to make purchases easier. If you have any questions about the policy just purchased, we have dedicated customer service representatives who can clarify the plan terms and conditions specific to your needs. You can reach them at 800-348-9505 or via email at [email protected]."