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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,961
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
My flight was delayed it was very easy and quick to get an associate on the phone to ask questions. I appreciated this very much. Thanks. I would use your service again!
Renee B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I fortunately did not have any need to fine a claim so I cannot offer an opinion on service provided.
Paula V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't need the insurance, but it is nice to have just in case.
Steven M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Luckily we did not have to file a claim
Julius B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had no problems, so we didin't need to use the plan. I was reassuring to know it was in place.
Harry Rafael C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Had peace of mind on my travels knowing I had coverage if a problem occurred.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Didn't need to use the plan so hard to evaluate.
stephanie w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Never had to use the plan but I knew we were covered on our trip. Peace of mind.
Robert P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
If something happens pay from your pocket. Then you claim for it
Abdul W. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your review. Your Generali Global Assistance Standard plan does include Secondary Coverage which means that this coverage will be paid after any other Primary collectible insurance has paid the claim and the Primary policy limits have been exhausted. In the event of a medical claim, you may have to pay the medical provider out of pocket and receive reimbursement at a later date.

    Generali would like their customers to understand the coverage details of their plans and to stress the importance of reviewing these details via the sample Description of Coverage/Insurance Policy that’s provided at the time of purchase. Please contact (800) 348-9505 or [email protected] with additional questions. Generali plans also offer a free look back period with all of their plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. If you have further questions, please contact Generali at the phone number or email above.
    Oct 18,2019
The trip included a
cruise
Generali Global Assistance Preferred
Before buying a plan I spoke with a representative on the telephone. Very helpful and knowledgeable. We were going on a cruise. This is so much less expensive than what the tour operator was offering. I will use this company again. Fortunately we didn't need to file a claim.
Kathy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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