Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Preferred
I could not have been more impressed with quality of service I received or the patience or expertise of Generali personnel when I called with my endless stream of questions. (We had never purchased travel insurance before and so, the whole process was quite a mystery.) To be clear, we didn't file any claims so I can't speak to that part of the product experience but that aside, I was entirely happy with our interactions and would definitely recommend Generali to a friend and make it my first stop the next time we're planning a big trip.
Donald N. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Custom
I would use the option to purchase travel insurance more often although I may never use it, if the price of a policy was less than the high % of the trip I recently did. To think that you spent over a $1000 and only got a little piece of mind seems pricey. Maybe the insurance company could do a reduced cost as one uses the company to purchase further travel insurance.
Stanley S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully did not have to use it. I aaume it would have not been a hassle had we needed it.
Tammy V. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
A repeat customer discount would be great --
Michael R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Fortunately, our trip went well and we had no problems, so we didn't need to file a claim. I was happy to pay the premium because it gave me peace of mind during our 16 days outside of the US.
Kenneth H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Since we did not file a claim it’s difficult to say if we were adequately covered but cost of policy was good.
Sheryl A. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Din not need to use the coverage.
Sheldron S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I thought the price was good and was happy with the whole process. One suggestion: you should offer a repeat customer discount of some sort.
Thomas M. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Customer service was excellent. I realized I had put the wrong date for my return trip, the advisor I spoke with made the change of date free of drama.
elizabeth b. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I was glad to have it for peace of mind. I was even happier not to have to use it!
Martha S. would
recommend this plan to a friend or relative.