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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Unfortunately we had to cancel our trip due to a covered reason. The claim was promptly adjudicated and paid by CSA (our documentation thorough). Great service - will use CSA again.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Have used CSA for years...and though I've never had to file a claim, the value of the product always satisfies!
Linda R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have use it but it provided security in some worrisome areas
Ronald J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I didn't have to use my insurance
Thanks
Ronald A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan was what I needed in case an unforeseen event prevented our family vacation from taking place.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Never used it, thank goodness, so I can't speak to how a claim would have been handled. The price was comparable to other plans, slightly less for similar coverage. The company has been around a long time with a good reputation. That's what sold me on purchasing it.
Nancy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I'm always happy with my travel insurance purchase. I've never had a need to file a claim, but it provides such peace of mind knowing it is there if I need it.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
CSA Travel Protection paid up promptly on my claim for a delayed flight and for a medical bill incurred while travelling and I would recommend them without hesitation.
Brian M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I recommend travel insurance. This claim was regarding a flight delay resulting in 1 1/2 day of missed tour. CSA at least prorated a benefit. More than my traveling partner received from another insuremytrip supplier.
Carol D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am extremely satisfied with the way my claim was processed. Everything was taken care if in a prompt, courteous manner and I have already given CSA Travel Protection information to several friends and family members. Thank you so much.
Tom and Ellen Roby
Thomas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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