Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Considering we did not need to file a claim I can only speak to the ease of purchasing the insurance. It was not difficult and we record immediate confirmation and info via email.
Patricia F. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
the cost for coverage that you don't use is waaaay too much!! You should offer 20% refund if you don't have to use the coverage!!
elissa w. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
Very comforting to have comprehensive coverage for a long and pricey trip paid for months ahead of time. Our Vet is having fund raisers to help pay to return her partner from Spain after being struck on a biking trip. She requires $60,000. This makes the risk/rewards ratio of having bought CSA Trip insurance absolutely compelling.This was my third policy. Each time I compare the coverage to price and CSA wins each time. Way better bargain than offered by cruise lines and tour packages. I look forward to my next trip!
ARNOLD A. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
Generali Global Assistance
Standard
Thankfully i was not used the coverage, but had peace of mind during our travel
Anna K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I didn't need to file a claim, but I felt confident that my plan would take care of me. Their customer service before my trip was wonderful.
Frances B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
I called the hotline for assistance in finding a physician in London. The CSR was very helpful, sending me an e-mail of references, and even followed up later with a call to see how it went.
Susan T. would
recommend this plan to a friend or relative.
3 of
3 people found this review helpful
Generali Global Assistance
Standard
I was comforted to have the protection and, luckily, I didn't need to use it.
Thank you.
Thank you.
Claire T. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We had some potential issues related to a strike of trains and a cancellation. We contacted the insurance and they were helpful in providing details of what would be needed if we had to file a claim. It provided peace of mind during a stressful time. In the end, we were not effected by the strike.
Philippe C. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Good cover and good price.
Barry W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Did not need to make a claim for any issues.
Leo M. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"Thank you for your review. On average, a travel insurance policy costs between 4 to 10 percent of your total trip cost. In this instance, it was a little more than 4 percent, which is on the lower end. We are sorry to not have met your expectations. We always recommend considering travel insurance when you cannot afford to recoup the costs of your trip. It can make a big difference. We are happy to discuss our travel insurance and emergency services options with you should you have any questions. Please contact us at (800) 348-9505 or via email at [email protected]"