Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully I never needed to file a claim against my policy! I was satisfied with the process and cost especially when compared to the cruise line's insurance plan.
Jonathan P. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Was surprised how fast my claim was processed. CSA reimbursed me 100%. Thank you. Will continue using this company and recommend to my friends and family. Also, the prices are very good comparing other companies. Thanks again.
Olga G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Premium
Since I did not have to file a claim, I can only speak to the convenience, value and peace of mind the policy provided.
Helen E. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Reliable coverage based on past experience. Will use again, and again.
Bruce B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Though glad we did not have to use it, we have peace of mind that it is there if we have to use it.
Vivien W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Happy I did not need any help. But nice to know I had the insurance in case something changed before or during my trip!
Eleanor R. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Although I should have known this a long time ago, I just discovered that my MasterCard provides similar coverage free-of-charge. There's really no reason to purchase this kind of insurance for a trip like the one we did. Talking to your staff several times was extremely instructive, and I'm grateful to you for what I learned. But I'm doubtful I will buy this insurance again.
David B. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I only had a claim with CSA once a few years back. Had absolutely no issues with them.
ALEXANDER A. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
My claim was denied because the doctor I saw was not considered a doctor according to them. Even though the dr I saw is licensed in my state.
Michael R. would not
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
-
Zac
Thank you for yuor feedback on he policy. Please see the below response from CSA Travel Protection:
"We’re sorry about the circumstances surrounding your claim. Unfortunately a chiropractor is not a licensed physician as defined in our Description of Coverage. We strongly recommend reviewing a sample description of coverage/insurance policy that should be made available at the time of booking. Please contact our customer care team at 1 (800) 348-9505 so we may further discuss these details. Thank you."Jun 02,2016
Generali Global Assistance
Standard
Fortunately we did not need the plan on this trip so my answers may change if I did have a problem.
Stephanie K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"We’re sorry to hear you were not satisfied with the travel insurance you purchased. Credit cards may provide coverage for fewer instances than specialized travel insurance, and they usually offer lower limits. In addition, your card’s coverage will most likely not cover anyone else traveling with you. It’s important you check these details as our plans can cover up to 10 travelers, so we can protect your travel companions too. Feel free to call us to discuss your situation further. Thank you."