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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
they include coverage for terrorist attacks only at locations on itinerary. Has to be determined to be terrorists to be covered. Does not seem to cover local uprisings.
Carol S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. Your interpretation of terrorism coverage is correct, and we would like to share this knowledge with fellow customers.

    In order to be eligible for coverage against terrorist incidents, the event must occur within a city listed on your trip itinerary or within a 50-100 mile radius of the city, occur within a specified amount of time prior to the scheduled departure date (7-30 days) for Trip Cancellation coverage, and fit the plan's definition of a terrorist incident.

    There are two basic ways that travel insurance companies define covered terrorist incidents:

    1) An incident deemed a terrorist attack by the United States government.

    2) An act of violence, other than civil disorder or riot, (that is not an act of war, declared or undeclared) that results in loss of life or major damage to property, by any person acting on behalf of or in connection with any organization which is generally recognized as having the intent to overthrow or influence the control of any government.

    Please keep in mind the information included in this response is a general rule of thumb. The wording of terrorism coverage can vary slightly or significantly from plan to plan. Please read the terms and conditions of the policy you are interested in, and call us for assistance at 800-487-4722.
    May 19,2016
The trip included a
cruise
Generali Global Assistance Standard
I have traveled a lot and filed only one travel claim. However, I have peace of mind knowing I am covered for anything that happens while I am away from home!
Helen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for sharing your comments with your fellow travelers.

    It is great to hear that you have had only one claim in all your travels. You have purchased the CSA Travel Protection through InsureMyTrip for three of your trips. Although we do not know that CSA was the provider, it would not be a surprise to hear that CSA provided you with excellent service in the event of a claim.
    May 17,2016
The trip included a
cruise
Generali Global Assistance Standard
We had to cancel our trip because of weather. Our claim was processed promptly and all money was returned.
Douglas V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
insuremytrip and the CSA coverage I bought for a trip to Russia was my security blanket. I made no claims, but that's the best outcome.
Thomas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not experience any problems during my trip, so I had no need of using the insurance I purchased. However, it was a great source of comfort knowing that it was there should I have needed it.
Milena B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I do not care for any insurance.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
At one point we thought we might need some assistance (thankfully that airport issue was resolved), It was so much less stressful knowing that we would have some help had it been needed. Thanks.
Wilma E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan covered all the items I wanted.
Roy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having to buy insurance for travel adds to overall cost of travel. I don't like having to do it, but i feel that if I don't buy and something happens and I don't have coverage then it can potentially cost more. I've been buying comprehensive travel insurance for the last ten years and luckily I haven't needed it, so i can't really say how good this or any travel insurance product is, but it does give piece of mind while traveling, so for that, it's good.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have other trips in the near future and will purchase trip protection again
Ben B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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