Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Most important thing is peace of mind, knowing that in an emergency everything will be taken cared of to recover unexpected extra cost burden...glad that everything went smooth during the entire trip...glad to be back home safe
Ronillo B. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Since I did not have any issues or claims to file, it is difficult to assess how the insurance actually "works"! However, it seemed to cover what I needed to have covered. It is always good NOT to have to use the insurance!
Patricia H. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
In my own case I purchased the insurance strictly for the auto coverage. The auto rental company in Italy refused to recognize my policy, so I was forced to buy their insurance. So, I ended up not saving money, but having to buy the auto insurance twice.
James P. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Did not realize until after signing up that many items covered were also covered by our credit cards and so, bought unnecessary coverage. We are wiser now. Very costly in my opinion, but took comfort in knowing we were covered.
Brian S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not need to file a claim although I was delayed 12 hours. I called CSA from the airport to inquire about coverage and what are my options if would not be compensated by the airline. CSA representative was extremely informative and helpful guiding me exactly what should I do if needed to file a claim. I most certainly would consider CSA policy on my next trip!
Shaul G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Nothing of consequence happened so we never made a claim. Price was lower than many other offers though I still think that charging 5% of the cost of our trip for insurance was unreasonably high.
Paul W. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The insurance providers will use a few pieces of personal information to calculate the cost of a Comprehensive plan: the ages of the travelers, the number of travelers, the length of travel, and the cost of the trip. In general, you will find that most plans will cost 4%-10% of your total pre-paid, nonrefundable trip cost. Please call us at 800-487-4722 if you have any questions or concerns.
Apr 01,2016
Generali Global Assistance
Standard
not an expert on insurance, plan was fine for what I understand, but would not feel comfortable recomending
jean k. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Based on the fact that we have purchased travel insurance many times and never made a claim, I wish they would give us a bit of a price break.
Christopher F. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Thankfully I didn't need to use it for any reason, but it was good to have it in case.
Natasha L. would
recommend this plan to a friend or relative.
For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.
The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.