For a better experience, our site works best in Chrome, Firefox, & Edge.
Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
It is hard to evaluate insurance coverage until a claim is filed. This is the first time that my wife and I had purchased a travel insurance plan. It was certainly a good feeling knowing that we had insurance just in case.
Sammie D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately did not have to use it but with winter weather it was good to know it was there.
Linda R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully we didn't need to file a claim, but the price was reasonable for the protection coverage and peace of mind.
Lauren A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had a family emergency and had to come home one week early. The agents at the insurance company were very helpful and quickly reviewed and settled our claim.
Betty S. would recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Looks good, fortunately it was no need to use it.
Lyudmila G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Ultimately, one can evaluate insurance coverage only when one needs it. Thankfully, I did not need to make a claim, but an issue did come up: At the very last minute, the cruise line completely changed the itinerary of ports being visited. I was left wondering whether this change affected my coverage?
Clifford P. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you providing a review. In response to your question, the CSA Travel Protection Custom plan provided coverage from your date of departure to your date of return regardless of your cruise itinerary.

    Should you have any additional questions on this plan, please feel free to call 800-487-4722 to speak with a customer care representative.
    Feb 10,2016
The trip included a
cruise
Generali Global Assistance Standard
everything fine....
Paul S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Didn't have any problems so there is nothing to review.
Wayne C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I called to initiate a claim and the representative was very helpful and offered some good advice. The claim forms were emailed to me right away and once the claim was sent it I received a notice within a couple of days that the claim had been processed. Excellent service!
Christine M. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Here's the best review. Easy plan to understand and purchase, and best of all didn't use it!
David G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. International SOS
    (4.67)
  3. Berkshire Hathaway Travel Protection
    (4.64)
  4. Medjet
    (4.63)
  5. Trawick International
    (4.61)
  1. Berkshire Hathaway Travel Protection
    (4.43)
  2. GeoBlue
    (4.42)
  3. Travelex
    (4.41)
  4. John Hancock Insurance Agency, Inc.
    (4.20)
  5. Generali Global Assistance
    (4.18)