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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Everything went according to plan. I felt good knowing if something happened I was taken care of
elizabeth p. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thank you for your job.
zhanna v. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
TOO EXPENSIVE
Trudy F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    We would like to thank you for your comment on the CSA Travel Protection Custom Luxe plan. Policy premium in all plans is calculated based on trip cost, the age of the travelers, the length of travel, and sometimes the destination. The CSA Custom Luxe is a premier plan offering excellent covered reasons to cancel your trip along with high policy limits. It is also one of the few plans offering the Pre-Existing Condition Waiver, which you required, based on your Final Trip Payment.

    In the future, we recommend that you contact InsureMyTrip at 800-487-4722 within 10 days of your Initial Trip Payment for a quote. Since most companies provide the Pre-Existing Condition Waiver if you purchase their plan within 10 to 30 days of your Initial Trip Payment, we may be able to provide you with more competitive pricing.
    Jan 15,2016
The trip included a
cruise
tour
Generali Global Assistance Standard
Economical plan with good medical coverage for international travel. Plan was purchased as a medical only plan which had better benefits and lower cost than typical medical plan.
Nelson F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Most of the other tour participants in our group had not purchased trip insurance, but when we were stranded in the Dallas airport due to the tornado and storms, we knew everything would turn out all right because of InsureMyTrip and the CSA Travel Protection Custom plan we had purchased. Fortunately, we were able to get on a flight within 24 hours, but others couldn't get out for three and four days, missing half of an eight-day tour of Guatemala and spending their own money for hotel stays.
Taylor Wayne S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We put off purchasing our travel insurance and were happy to get such a great price so close to our departure. It is worth the peace of mind to purchase insurance, although no one really wants to spend that extra money. Thankfully, we didn't need it, but it was nice to know we had a back up in the case of an emergency or trip delay.
6Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It was a comfort to have as I was concerned about the health of a close relative when we booked the trip. I knew if things got worse that we would not go, and I was glad to know the coverage was there if that happened.
Kay G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Used you many times, no problem. Easy, good service, both for purchasing and for a claim previously requested.
Stephanie G. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Over the years we purchase extra insurance that would cover a major health incident or wrecking the rental car. Cross our fingers we have never had a claim, but the peace of mind is nice to have when traveling.
patrick t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Plan covered everything I was looking for. Fortunately, I didn't have a claim.
Marian P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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