Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Very helpful customer service to detail my needs for this trip. Very reasonable because you pay only for what you need. I have booked many insurances for other trips and I will definitely use rhem on my next.
Jacqueline M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I would like to see a plan that provides more coverage for theft of photo equipment.
Victoria M. would
recommend this plan to a friend or relative.
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Carol
Thank you for your comment regarding higher limits for photographic equipment. Although none of our plans provide high limits, CSA Travel Protection provides the most comprehensive baggage coverage since their plans do not include a per article limitation. Nevertheless, the best place to insure your photographic equipment is through your homeowners insurance provider with a Personal Property Floater for your camera equipment. Please contact your local agent for that information.Mar 25,2016
The trip included a
cruise
Generali Global Assistance
Standard
This insurance plan was reasonably priced, provided the coverage we were looking for, and, fortunately, not needed. Really worth it for the peace of mind provided. I would definitely buy from this company again (provided the price remains competitive) in the future.
Thomas S. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The process was simple in obtaining a travel plan. Fortunately I did not need to use it.
Mindy W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
After complaining, the claim was processed very promptly. I was contacted by InsureMyTrip and they handled everything very professionally, efficiently, and with great results.
Yelena R. would
recommend this plan to a friend or relative.
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Zac
Thank you for your feedback on the policy, and for allowing us to advocate on your behalf. We are pleased to learn that CSA Travel Protection paid the claim.Mar 18,2016
Generali Global Assistance
Premium
Didn't have to use it but it was peace of mind that it was there.
Sandra O. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Glad I didn't need to use it. Glad I had it in case I did.
Chris S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
My cruise was cancelled due to bankruptcy and this pathetic insurance policy was worth nothing to us. They refused to cover any airfare or accommodation loses what so ever, because they we not considered a covered event! Give me a break!
Ruth H. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Zac
Thank you for your feedback on the policy. CSA Travel Protection has issued the following statement in response to your review:
"We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We’ve reviewed your claim and a member of our team is reaching out to you to explain why your claim wasn’t payable. We aim to ensure our customers understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Thank you."Mar 21,2016
The trip included a
cruise
Generali Global Assistance
Standard
I always get cruise insurance. You just never know what will happen. Others have not gotten it and had a medical emergency. It can get rather expensive.
Susan Averill T. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
The claim was settled fast, within a week. I was very satisfied and the agent was a total professional. Thanks
Robert M. would
recommend this plan to a friend or relative.