Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
Thankfully we had no need to use the coverage afforded us by the plan, but we enjoyed peace of mind knowing we didn't need to worry.
Anthony S. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
This time we had no problem, but I would never travel without
CSA TRAVEL protection. On our previous trip I got sick just before leaving and got reimbursed for the flights and cruise without any problem in a short time after sending in the doctor note and paperwork. CSA has helped me a lot!
CSA TRAVEL protection. On our previous trip I got sick just before leaving and got reimbursed for the flights and cruise without any problem in a short time after sending in the doctor note and paperwork. CSA has helped me a lot!
Monika K. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
We had to cancel our trip because one member of our party was unexpectedly hospitalized for a mental illness. Most policies will cover claims if mental illness results in hospitalization, but not CSA. If there is any chance of a claim for this reason, people should avoid using this insurer.
Lisa F. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
We never had to use any features of the policy therefor can not comment on the actual administration of plan.
stuart b. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
The insurance looks like a good value !
Luckily I didn't need to use it !
But it's worth it just in case !
I will call again on my next trip
Thanks
Luckily I didn't need to use it !
But it's worth it just in case !
I will call again on my next trip
Thanks
William S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Standard
I love this plan. Price is reasonable, cover is Good. I should be stick with your office and will recommend it with my friends.
Ian M. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Didn't have to use the plan so the fact that it was less expensive than most for good coverage is a positive.
David S. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Insure my trip is very easy to deal with when obtaining trip insurance. The policy was half the price with double the coverage from what others were offering. Makes traveling a little more mind secure being so far from home
Joesph S. would
recommend this plan to a friend or relative.
1 of
2 people found this review helpful
Generali Global Assistance
Standard
Didn't need this insurance because all went well, but CSA Travel kept in touch before my trip, not just when I bought it.
Nancy K. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
We had to cancel our trip due to my spouse's sudden health issue. I submitted the proper materials to CSA.. Within severaolhours of my sending in the materials by fax, I received an email that my claim had been processed and that we would receive 100% of the requested reimbursement within 7 - 10 days. We received the check in one week. The follow-through and service was excellent. I highly recommend the CSA Company to you!
Daniel S. would
recommend this plan to a friend or relative.
7 of
8 people found this review helpful
"We’re sorry to hear about the circumstances surrounding your claim. We take reviewing and responding to claims very seriously. We want customers to understand the coverage details of our plans and strongly recommend they review a sample Description of Coverage/Insurance Policy that is provided at purchase. We also offer a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. We would like to explain the coverages under the plan you purchased to help you better understand why your claim wasn’t payable. Please contact us at (800) 348-9505 or via email at [email protected]"