Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Premium
Hard to rate a plan you did not need to use, but it was easy to get the policy and gave me peace of mind through the trip.
Robert R. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
Excellent Coverage!
Celestine W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
I love being able to compare policies at one stop. But we regularly have to choose among plans that include stuff we don't want or need; would prefer an ala carte system. The cost of these policies has increased significantly over the last few years. This is possibly age related, but I think a good portion of the charge is for coverage we neither need nor want.
,
,
Thomas M. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
It was nice to have the peace of mind knowing that if something happened we wouldn't lose thousands of dollars.
Leslie I. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
my wife suffers from depression. she has been fine for quite awhile but she recently suffered a setback after our trip was planned. we had to cancel,our claim was denied because they do not cover psych problems!. I guess now they can pick and choose illnesses as they see fit. depression is an ILLNESS, so they discriminate!
Adolph B. would not
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
Great value and easy to purchase.
Constance L. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Price is reasonable for the coverage you get. Of course, you always hope you won't need it but it's reassuring to know you have it.
Robert G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
I didn't need the plan and that is about the best thing anyone can say about travel insurance.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
I think it is very misleading that if you purchase something like your plane tickets on one day and select your travel package on another that they require you to have purchased the insurance plan within a set time from the first date you booked any element of the trip (to receive full benefits), rather than the last.
Kathryn T. would
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The best time to purchase travel insurance is right after you put money down towards your trip. Some policies include time sensitive benefits which are but not limited to pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days of your initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
One of the many perks of the CSA Travel Protection Custom Luxe plan is that the pre-existing conditions waiver and Financial Default coverage can be obtained prior to making the final trip payment (the biggest payment towards the trip).
Please call us at 800-487-4722 if you have any questions. We look forward to assisting you in the future.Jun 04,2016
Generali Global Assistance
Standard
Unfortunately we could not make our trip to Spain. We appreciate the way you handle our claim and the short period of time that we got reimbursed for our airline tickets. Thank you
Felix L. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
My wife had an emergency medical condition requiring surgery arise just before we were going to take our trip. I filed the claim with CSA and everything was processed quickly and without issue.
Christopher Z. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The CSA Travel Protection Custom plan does not cover claims related to: mental, nervous, or psychological disorders of you or your Traveling Companion. This exclusion is a standard exclusion in most, if not all travel insurance plans. In the future, please consider calling us prior to purchase to discuss the plan exclusions. We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.