Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
Generali Global Assistance
Standard
I did not need to file a claim but I was glad I had coverage if need be.
beth l. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thankfully we didn't need to use our trip insurance, but it was nice to know we had it.
Several passengers on our ship became ill and had to leave. I found myself hoping that they
had good travel insurance.
Several passengers on our ship became ill and had to leave. I found myself hoping that they
had good travel insurance.
Clifford M. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
Way too expensive for the coverage.
Manmohan P. would not
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
CSA had an incorrectly listed beneficiary on our policy. I contacted them prior to departure, through their Exceptions department, and was assured that it would be handled within 72 hours. Not only was it not handled prior to departure, or at any time during our trip, I have yet to receive any response or explanation whatsoever from them--and this is now weeks after our return. I was, essentially, uninsured for the trip.
Samantha Karustis H. would not
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Standard
I realize we are 74 but the $345 to insure $5,500 for the two of us was too expensive. Maybe a personal evaluation of health risks rather than a blanket rate would help.
Charles B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Staff was helpful when our arrangements changed ahead of trip in amending our plan. Didn't make a claim....
Janet H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Did not need to make a claim, but was good to know that I was protected.
Tulsi R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
The plan's cost and coverage was just what we needed for our trip to South Africa.
Mildred Barbara S. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Premium
having CSA Travel Protection Custom Luxe gave the 4 of us peace of mind.
Anne C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Submitted a claim for dental extraction due to molar fracture (less than $100), was processed immediately, and received check very fast. During the emergency, we called and spoke to the rep few times, and also via email. Very efficient and extremely helpful. We will definitely buy this insurance again, but the only problem with medical care claim if you have own insurance, you have to claim thru that first. Quite a hassle, so even we have another medical claim (small amount), we decided not to be troubled with submission.
Lii Yun Y. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
"Thank you for sharing your feedback. We apologize for not meeting your expectations. We strive to develop well-rounded, competitively-priced insurance products for our customers and would like to learn more about the coverages you were looking for. Please contact us toll-free at 1-800-348-9505 or by email at [email protected] so we can better understand your situation and answer any questions you may have."