Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Premium
Good communication and answers to my questions about the plan. Very good combination of features (at least on paper -- didn't have a claim). The $50K rental car damage insurance is very good: saves you from buying expensive daily coverage from the rental company (or risking paying loss-of-use rental fees till car is repaired, which aren't covered by normal car insurance); it's also primary, so your own car insurance wouldn't go up for a claim. There's also the add-on option of Cancel-trip-for-any-reason, which not many plans offer; and option not to consider pre-existing conditions if you buy the plan early (check the details). In short, very good combination of coverages for a reasonable price.
Ilya S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
One always hopes that insurance won't be used. It is not until it is needed that you can judge if it met your needs. I am willing to pay for the peace of mind that having trip insurance brings.
Tracy E. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
I n=didn't have to use it so I don't know how the claims process would be. But it was a great piece of mind.
Anthony W. would
recommend this plan to a friend or relative.
The trip included a
cruise
Generali Global Assistance
Standard
Thank You for offering your services!
Paul H. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
This is the 5th time I've bought travel insurance w/CSA since 2012. One time I had a bad fall, another I got sick in India. Both claims were handled quickly andpaid in full, and the claims process was straightforward. I've recommended CSA to friends before and will definitely continue to recommend them. I even set one friend straight who thought travel insurance was a scam! I've bought travel insurance w/other companies and only ever filed a claim w/CSA, but I'm sticking w/just CSA going fwd. They're the best!
Virginia W. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I did not file a claim but I felt very good about the experience I had with the company in setting up the coverage. I will certainly use the company in the future.
Joel B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Generali Global Assistance
Premium
Good price. Good coverage options. Didn't need to use it so can't comment on how well claims are handled.
Alice Y. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Premium
take long to process, I send claims 4 weeks ago and only now I get some respond
Galina S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
Rejected the claim on flimsy ground. Paid only after intervention of Florida Dept of Insurance.
Ram A. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Generali Global Assistance
Standard
It was a great comfort to know I had the plan if I needed it. Of course because I had it I did not need it, but if I didn't have it I would have needed it.
Mary B. would
recommend this plan to a friend or relative.
"We are sorry for not meeting your expectations. We thoroughly reviewed your claim and typically the plan you purchased is unable to provide coverage for an itinerary change due to a medical conditional if the condition does not prevent your ability to travel. Fortunately, we were able to make an exception in your case. We hope you’ll consider updating your review. If you have any additional questions or concerns please contact us at (800) 348-9505 or via email at csa@csatravelprotection."