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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,942
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Appreciated ease of signing up for plan by calling. Good documentation and follow up provided.
Virginia I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
What I liked most was that I did not have to wait on the phone but was taken care of immediately and all questions were answered.
Carol K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Buying the policy was easy, and the documentation was clear. I did not need to use the insurance on the trip but I'm happy with the purchase of it.
Mark I. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Good plan.Thanks.
Joseph K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use it therefore have nothing to review.
Jonathan L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was pleased with the price for the coverage provided, compared to other company policies. I did not make a claim, so I do not know how well CSA might have responded.
Pamela C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I did not need to use the coverage purchased. I can not, therefore, comment on its value. Perhaps a discount on future trip as a return customer would be welcome.
Steven S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We are pleased to learn that you had a safe trip. Unfortunately, due to business regulations, we are not able to discount travel insurance policies. Please call us at 800-487-4722 if you have any questions about travel insurance.
    Aug 13,2016
The trip included a
cruise
Generali Global Assistance Standard
Although I had no claims, having the policy gave me peace of mind. Also, shortly before the trip, I realized I had written the wrong day the trip started (It started 1 day earlier than I noted.) I called the company & there was no problem changing the start date at the last minute.
Paula W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need to file a claim and therefore cannot comment on how CSA would have handled a claim. However we had peace of mind knowing we were covered in case it was needed.
Alan K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I looked around for trip insurance for a bike tour I was taking in the Canadian Rockies. This was the coverage I needed at the very lowest price I could find. Fortunately, I didn't need to use the coverage but it was a comfort to know it was there if I did need it.

I'd buy coverage from CSA again.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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