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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
They are reliable and come through whenever appropriate. I use them almost every time I travel.
Guillemette E. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We have used CSA in the past and had to make a claim. It was resolved very quickly, and we always use your plan.
Suzanne C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I waited several weeks before purchasing the insurance, which results in higher premiums. Highly recommend buying the insurance as soon as the trip is booked!
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, premium will not increase the closer you get to the departure date. However, the best time to purchase travel insurance is right after you put money down towards your trip to qualify for time sensitive benefits which include: pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days after making the initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
    Mar 18,2015
The trip included a
tour
Generali Global Assistance Standard
The low premium was mostly affordable, and the peace of mind was helpful for the trip, so I had one less thing to worry about.
Michael T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We like to have peace of mind when we travel so we always buy insurance. Thankfully, we have never had to file a claim, but it's reassuring to know we have the ability if needed.
Laurel R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
CSA has always been my first choice in travel protection. Very convenient to purchase and reasonable premiums.
Douglas H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Very friendly and thorough customer service.
Camille H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Excellent customer service as always. I use InsureMyTrip for all my travel insurance needs.
Kathleen N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
It was easy to compare plans and select the best one for our needs. We will use InsureMyTrip in the future, and will choose CSA Custom Luxe again, if appropriate.
Liisa W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We almost had to file a claim because our flight was cancelled. We have a niece in Baltimore so we spent night with her, and luckily made the first flight standby.
james f. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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