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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,943
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We did not cancel our trip so the CSA Travel Protection insurance was not used.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Our family has used InsureMyTrip several times and have always been satisfied. In this case, my daughter was traveling overseas. Having trip insurance took some of the worry away. I also appreciated being able to purchase the insurance at any time before the trip.
Holly D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I purchase whenever I travel out of the United States.
Frances R. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
It's hard to know since we did not have a claim with CSA Travel Protection.
Charles V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Policy covered all of our key concerns, and fortunately, we did not need to file a claim. Website processes of reviewing policy options, payment, and receipt of insurer policy, and coverage summary was easy and streamlined. Thank you.
Ilene W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
A bit pricey but the CSA Travel Protection Custom Luxe gave us peace of mind. Too many cruises have had to return to port or alter their course to offload an ailing passenger, and winter travel is always dicey. We were glad that we did not have to file a claim.
Anne K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Good plan for a cruise considering you always need to have the medevac insurance to fly you to the nearest port in case of a medical emergency. If you do not have this type of insurance it could drain you financially for years.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We provided what was requested, and the claim was paid in a timely manner.
Daniel F. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My claim was handled very promptly, and I received all the money back that I claimed. CSA had a few questions regarding the medical portion of my claim and the condo rental, but they contacted me and all parties involved in a timely manner. I received my check within a month. Very satisfied.
Irwin D. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need to file a claim but had the piece of mine knowing that we were covered.
Donley D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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