Travel Insurance Reviews Generali Global Assistance Preferred
The Preferred plan offers higher coverage amounts than the Standard plan while still including a long list of covered reasons for trip cancellation and trip interruption. This plan also includes sports equipment rental coverage and many concierge services you can use while traveling.
To learn more, see the Generali Global Assistance Preferred product page.
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Had the coverage I needed at a good price. Fortunately I did not need to file a claim.
Dennis S. would
recommend this plan to a friend or relative.
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Samantha FourezGenerali Global Assistance
Thanks so much for sharing your experience and choosing to #TravelSmarter.Jul 15,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Thankfully, I did not have to file a claim so I can’t provide information rating the claim process. However, I thought pricing was reasonable for what the plan offered and signing up for the policy was fairly easy. I received prompt communication on how to file a claim if I needed, received necessary contact information, and all the documents I needed outlining my chosen policy.
Kevin K. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
That's great to hear! we're thrilled Generali Global Assistance provided the outstanding service you deserved.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I feel confident using Generali because of their global reputation.
Andrew B. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Generali Global Assistance is committed to making every customer a satisfied one. Thank you for the stellar 5-star rating!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
We had to cancel our trip due to a medical emergency two weeks prior to the trip. The e-file process to file the claim was very easy, instructions for exactly what documentation was needed was very clear and easy to upload. The claim was processed in a very timely manner and I would definitely use Generali again.
James M. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thanks for your endorsement! At Generali Global Assistance, we take the claims process very seriously and are pleased to hear that your claim was resolved.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I-know-this-is-difficult, but-I-keep-looking-for-a-cancellation-option-although-I-onlycancelled-cruises-when-my-husband-passed-away-and-I-had-no-time-from-booking-to-aquire-insurance!!
One-claim-only-in-35+cruises.Iwas-hospitalized!
One-claim-only-in-35+cruises.Iwas-hospitalized!
Diane B. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Rest assured, at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain how to file a claim. Just give us a call at 800-348-9505.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I purchase the travel insurance on all my trips for the “what if’s”. Anything can happen so is best to be prepared. It’s best to have the coverage and not need it thanks to need it and not have it. Pricing is reasonable for the coverage. I’ve always used Generali Globle.
Thomas D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Thanks for your loyalty. We hope you enjoy your future travels!Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I do not understand why hiking is considered a "risky" activity and charge more for coverage because some portion of a trip hiking. Makes no sense.
Ralph D. would
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We are sorry for not meeting your expectations. In the future, rest assured at Generali Global Assistance, we have a dedicated customer service team who can help you understand all the covered events in your Plan and can explain the services available for use. Just give us a call at 800-348-9505Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
Did not have to use plan but happy to know coverage was there if needed
Rita A. would
recommend this plan to a friend or relative.
1 of
3 people found this review helpful
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Samantha Fourez
Generali Global Assistance
Reviews like yours inspire the Generali Global Assistance team to continue exceeding expectations with our travel insurance plans.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
I haven't checked for available data, but I'm fairly certain most people never file a claim after a vacation. Most people don't get hurt while traveling. I already have adequate health insurance, so I believe additional insurance should be optional.
Ann F. would
recommend this plan to a friend or relative.
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Samantha Fourez
Generali Global Assistance
Thank you for your feedback and your purchase. We have a dedicated customer service team who can help you understand all the covered events in your plan and can explain the services available. Call us anytime at 800-348-9505.Jul 11,2024
The trip included a
cruise
tour
Generali Global Assistance
Preferred
all good, did not need to use but was comforting to know we had it.
Todd H. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
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Samantha Fourez
Generali Global Assistance
We appreciate you taking the time to leave such a positive rating!Jul 11,2024