Travel Insurance Reviews InsureandGo
For over 10 years, the InsureandGo USA brand has been specializing in providing the best value in travel insurance. As a worldwide travel insurance provider, InsureandGo USA covers more than 2 million travelers each year. InsureandGo USA is part of the worldwide MAPFRE family of companies. MAPFRE and its affiliated companies operate in over 43 countries and provide insurance and services to over 13 million customers worldwide.
Learn more about InsureandGo.
The trip included a
cruise
InsureandGo
Global Silver
The process was also easy.
Herman M. would
recommend this plan to a friend or relative.
InsureandGo
Global Silver
The price seemed reasonable. Fortunately, we did not need to use the insurance, therefore our rating on satisfaction is not necessarily valid: there was no test of its coverage.
The service representative who helped me choose a plan (over the phone) was very easy to work with, knowledgeable and helpful. Thank you.
The service representative who helped me choose a plan (over the phone) was very easy to work with, knowledgeable and helpful. Thank you.
Miriam F. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureandGo
Global Silver
We purchased the policy primarily for medical coverage while overseas.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Unfortunately my wife and I both got sick before our trip, and had to cancel. We filed a claim with InsureandGo. They acknowledged receipt of the requested claim forms and backup (21 pages). About a month later I called the claims representative to ask the status of the claim. She told me they were waiting for my claim forms! When I read her the acknowledgement she blamed another department for not "downloading" the information. A week later I received the check. What I did not receive was an apology for her fumbling the original claim information. While I received the insurance proceeds, it was definitely not in a timely manner. It was a frustrating wait to get the refund we were entitled to.
Steven S. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
-
Zac
Thank you for your feedback on the policy. We are sorry to learn that you were unable to travel. However, we are pleased to learn that your claim was paid. In the future, if you experience an unusual delay in claim status communication, please contact InsureMyTrip and request a Customer Advocate. Our representatives are available 7 days a week by calling 800-487-4722 or emailing [email protected].Jan 30,2016
InsureandGo
Global Gold
Glad we didn't need to file any claims to really see how the plan would have resolved issues.
Paul G. would
recommend this plan to a friend or relative.
InsureandGo
Global Gold
I did not have to make a claim, but I felt it was good coverage provided for peace of mind. Hope I will get a discount for my next travel.
Mary Eileen M. would
recommend this plan to a friend or relative.
InsureandGo
Global Gold
I did not have to make a claim, but I felt it was good coverage provided for peace of mind. Hope I will get a discount for my next travel.
Winston M. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureandGo
Global Silver
It's difficult to review insurance that I did not have to use.
Mary K. would
recommend this plan to a friend or relative.
The trip included a
cruise
InsureandGo
Silver
Good value for the money. Signup was easy, will use again for next trip.
Ronald T. would
recommend this plan to a friend or relative.
InsureandGo
Global Silver
It felt good knowing I had Insurance coverage on my trip. I will be using you in the future. Thank you.
Catherine C. would
recommend this plan to a friend or relative.
The trip included a
tour
InsureandGo
Global Gold
Plan was easy, reasonably priced and easy to navigate. Will definitely use again
Joyce K. would
recommend this plan to a friend or relative.