Travel Insurance Reviews Nationwide Essential
The Essential plan from Nationwide Mutual Insurance is for travelers planning trips on a budget who don't want to sacrifice coverage. Coverages include Trip Cancellation and Interruption, Medical, Emergency Medical Evacuation, and Assistance Services.
To learn more, see the Nationwide Essential trip insurance product page.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Much, much too expensive! Outrageous! Not easy to use and discourages use. My wife was seriously ill and hospitalized for 6 days just prior to the trip but filing a claim would have been substantially difficult and burdensome, so, she summoned up what strength she had and we went on the cruise. She was in pain, and uncomfortable throughout the trip and she did not get off the cruse ship until we reached our home port.
Jay B. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Did not use it so can't provide too much feedback.
Donna W. would
recommend this plan to a friend or relative.
The trip included a
tour
Nationwide Mutual Insurance
Essential
My flight got delayed and I missed my connecting flight. The next connecting flight was in 2 days by which time my scheduled tour would have long departed. My only option was to return back home while taking a big loss on the tour and the tickets. While still at the connecting airport I decided to call the insurance company to inquire about the kind of evidence I needed to collect to submit a claim. First I called 24-hr emergency assistance number of the insurance company. A very polite representative was at a loss and couldn't provide me with the information. He transferred me to the claims department. Instead someone from sales department picked up. He couldn't answer the question either which was odd considering that he did not know what he was actually selling. He apologized and transferred me to the claims department. They put me on hold. After being on hold for 20 minutes I hung up because calling from Istanbul to the US was rather expensive. Finally I called InsureMyTrip customer care. They did not know the answer which was understandable and offered to transfer to the insurance claims department. I had no desire to spend another 20 minutes being on hold and politely declined.
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
It should have been a very simple call and yet the insurance company failed me. What if it had been a true emergency?
Alexander I. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Mike
Thank you for your feedback on the policy. We are sorry to learn of the unfortunate circumstance that interrupted your trip.
The 24 hour assistance phone number that you reached during your trip is the correct phone number to call in the case of an emergency. However, they cannot pre-determine a claim for Trip Interruption. Based on the information that you provided, the event that caused your flight to be diverted was not a covered event for Trip Interruption. However, without filing a claim, no determination can be made in terms of offering you compensation.
We encourage you to submit the claim form that was provided to you to explain the events that occurred and they can advise you on if the events seem to fall within the scope of the policy.
Nationwide Travel Insurance Claims
Toll Free: (888) 490-7606
[email protected]
Mon, Tue, Wed, Fri 8:30am-5:00pm ET, Thurs 9:30am-5:00pm ET
We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance. Our number is 800-487-4722.
Sep 24,2018
The trip included a
tour
Nationwide Mutual Insurance
Essential
It was comforting to know we had coverage if an unfortunate event occurred. Happy I did not need it, but great to have the insurance.
Sally P. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
Just peace of mind knowing if something unforeseen happens, you have the coverage needed.
Barbara R. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
Comprehensive benefits at reasonable price.
Allan W. would
recommend this plan to a friend or relative.
Nationwide Mutual Insurance
Essential
On the trip my wife legs swelled and got rash. She did self diagnosis her condition on google. We did not consult a Doctor. She need cream and rented a scooter. After talking to agent we should of called your emergency number to get medical advice. I was not aware we could call in for non emergency. The policy may have allowed telemedicine with doctor. I wish we were aware of this option.
Craig A. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
Nationwide Mutual Insurance
Essential
I always insure when going out of the country and thankfully have never need it. This trip was wonderful and enjoyable. I do not wish to file a claim but was surprised to find that the baggage handlers at the Dominican Republic had opened and stolen gifts that I had purchased for my Grand children.
Ruth F. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
There was a possibility we might have to use our Nationwide Insurance Coverage. The Customer Service Agent was able to answer all of my questions and emailed me the forms I would need if we had to cancel our trip. Fortunately, we did not have to cancel and having the coverage on the trip was comforting as well!
ALBERT R. would
recommend this plan to a friend or relative.
The trip included a
cruise
Nationwide Mutual Insurance
Essential
I never realized how reasonable trip insurance could be. So important to have - "it will never happen to you" until it does.
Jamie S. would
recommend this plan to a friend or relative.
The policy that you purchased does cover the following if you had to cancel or interrupt your trip.
"(a) Sickness, Accidental Injury or death of You, a Traveling Companion, or Family Member which results in medically
imposed restrictions as certified by a Physician at the time of Loss preventing Your participation in the Trip. A Physician
must advise cancellation of the Trip on or before the Scheduled Departure Date;"
It would be standard procedure with any travel insurance policy that you would have to file a claim in order to be compensated for Trip Cancellation. We would be happy to speak with you further about your experience and/or provide any clarification of policy terms and conditions. Please let us know if you have any questions or need further assistance, we can be reached at 800-487-4722.