Travel Insurance Reviews Comprehensive Plans
Comprehensive plans offer the most benefits, including Trip Cancellation and Trip Interruption. These plans provide the best protection for the investment you have made in your trip.
To learn more, read our Comprehensive Plans article.
The trip included a
cruise
tour
International Medical Group
iTravelInsured Travel SE
I chose this plan because my sister and I were going on a 5 day cruise leaving on the peak day of Hurricane Season here in Florida. I called Insure My Trip and asked them to recommend a policy that would cover us in case of a hurricane. They recommended the IMG plan because it had a NOAA clause that if a hurricane warning was posted for either our port of departure - Tampa, or any port we would be going to (eg. Key West, Cozumel), then we would be able to cancel our cruise. Insurance reimbursement would take into consideration anything we would have received from the Cruiseline but should they have chosen not to cancel the cruise or totally rerouted us, we had peace of mind knowing that IMG would have our back. In the end, we have perfect weather, and we sailed with only 40% of the number of passengers the ship would hold (probably because people didn't want to sail during hurricane season) and we had a great time and didn't need to use our policy. But I have gotten a few policies from IMG in the past and once even had to file a claim that was quickly reimbursed. So I was more than happy to insure with them again.
Nancy D. would
recommend this plan to a friend or relative.
The trip included a
tour
International Medical Group
iTravelInsured Travel SE
NO REFUND FOR NO VALUE!
An organization with little regard for customers...
We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules.
That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again...
An organization with little regard for customers...
We acquired insurance for a trip to Israel that was cancelled for now obvious reasons, but the cancellation was after their 10-day no refund rule, so they decided that offering NO REFUND in response to NO VALUE RECEDVED was just fine according to their "industry-standard" rules.
That was strike two after they originally tried to get us to pay more for insurance than was called for by our progress payments on the trip. We refused and they lowered the starting price. Future buyers beware, we'll not use them again...
Ronald E. would
recommend this plan to a friend or relative.
-
Angie
It’s IMG’s mission to be there for our members, which means listening to your feedback and making improvements to better serve you. We are sorry IMG did not meet your expectations; help us improve by sharing additional feedback. Please email us at [email protected] to start the conversation.Aug 05,2024
The trip included a
cruise
tour
Berkshire Hathaway Travel Protection
ExactCare Value
Didn't have to use so have NO idea
Kevin F. would
recommend this plan to a friend or relative.
-
Brittany G
Berkshire Hathaway Travel Protection
Thank you for your feedback, we appreciate it!Oct 03,2024
The trip included a
cruise
AXA Assistance USA
Gold
Had air delay of over 30 hours on 2nd flight home from Iceland. Had to get motel for the night, 2 meals and 1 extra day for parking at airport. Requested claim form from Insurance and it came promptly by email. Did require documentation of trip payment, insurance payment , reason for flight delay from airline and receipts which I sent by mail. Did receive compensation promptly. This was the first time I ever claimed on travel insurance. The funny thing was I bought the insurance, filled out forms, sent documentation and the checks came in my husbands name. He did share with me!
Kathryn B. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
The service was fantastic!
Grietje V. would
recommend this plan to a friend or relative.
The trip included a
cruise
International Medical Group
iTravelInsured Travel SE
The real test of a travel insurance policy is at time of claim. Thankfully we did not need to file a claim. As far as the plan and cost of what we wanted to insure and get pre-existing coverage met our expectations.
Thank you.
Thank you.
Lana F. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
C&F Travel Insured International
FlexiPAX
We chose the policy for it's cancel for any reason provision as we planned the trip months in advance and things can come up before the trip. We thought the policy was a really good value for the coverage. Fortunately everything went fine. Would definitely look at this policy for future trips.
Julia H. would
recommend this plan to a friend or relative.
The trip included a
cruise
tour
Nationwide Mutual Insurance
Essential
Travel insurance is really confusing. Website was decent, but I can’t help feeling that I wasted money here.
Jayne W. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
cruise
tour
Generali Global Assistance
Preferred
the so called customer service reps, are so extremely abusive, completely out of control abusing the customer, refuse to grta supervisor...suporvisor don't return calls claims don't return calls. Claims statd everything asked for is missing whenevrty item was attached to the claim and a supervisor stated that when I verified the claim was receivdd
Ann S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
We appreciate your review, Ann. Generali Global Assistance takes customer service very seriously, and we are sorry to hear that you didn’t receive the outstanding service you deserved. A dedicated claims team member is investigating your case further and will be in touch with you with any additional information.
Sep 18,2024
The trip included a
cruise
tour
Generali Global Assistance
Standard
agent i spoke with was very rude and not helpful.
Karen S. would not
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
-
Angie
At Generali Travel Insurance, we take customer service very seriously. We will review your case and work with the representative to improve. We're sorry to hear about the circumstances surrounding your claim and apologize for not meeting your expectations. We strive to provide a fair; equitable and timely claims process for all customers, but some cases can take longer to resolve and supporting documentation is typically required in order for the policy to provide coverage for cancellations. We appreciate your feedback and your business.
Sep 18,2024