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Travel Insurance Reviews AXA Assistance USA

AXA Assistance USA is part of the AXA Group, one of the world's largest and financial companies servicing over 95 million people worldwide, with over 60 years of experience in the travel insurance industry.

Learn more about AXA Assistance USA.

Customers rated AXA Assistance USA
4.49 out of 5
3,764
ratings and reviews
96%
recommended
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Cruise
Filed claim
By
on
for a trip to Caribbean. Caribbean.
The trip included a
cruise
AXA Assistance USA Silver
AXA is an excellent, well rated product. A friend had a claim last year and it was handled as advertised with no issues.
David R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review. We are delighted to know you’re happy with your purchase. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 24,2017
By
on
for a trip to Cuba. Cuba.
The trip included a
cruise
tour
AXA Assistance USA Silver
PLEASANT AND PROFESSIONAL EXPERIENCE WITH THIS COMPANY, PAPERS REQUIRED BY CUBAN GVMT. ARRIVED ON TIME AND PRICE WAS ROUGHLY HALF OF WHAT TRAVEL AGENCY WANTED TO CHARGE.
Christa F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 21,2017
By
on
for a trip to Antarctica. Antarctica.
The trip included a
cruise
tour
AXA Assistance USA Gold
Did not need to make a claim but knew that I was covered if anything happened.
Sylvia F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 20,2017
By
on
for a trip to Vietnam. Vietnam.
The trip included a
cruise
tour
AXA Assistance USA Silver
Great service. I had to file a claim and they handled it well.
David C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the kind review! We are delighted to know you’re happy with your purchase and had a hassle-free claims experience. We appreciate the opportunity to provide coverage for you and look forward to providing travel protection for all of your future endeavors!
    Mar 20,2017
By
on
for a trip to Saint Helena. Saint Helena.
The trip included a
tour
AXA Assistance USA Gold
Great coverage, fair price, traveled without worry - I did not go to St.Helena Island, I went to Ascension Island, South Atlantic Ocean, my second visit since departing there with Pan-American World Airways Inc., Guided Missiles Range Division in l97l.
Insurance is a must in this day and age. Traveled the world with Pan-Am and never had insurance - different world now a day.
Will have insurance if I travel anywhere again for an extended holiday. thanks so much,
Douglas R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your kind review! We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 20,2017
By
on
for a trip to Costa Rica. Costa Rica.
AXA Assistance USA Gold
We did not need to use the plan so I do not know how well it would have worked. It did give me peace of mind during our travels
Lana B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 20,2017
By
on
for a trip to Cuba. Cuba.
The trip included a
tour
AXA Assistance USA Gold
We were fortunate not to have to use the plan. However I do feel your cost for the plan is a bit high. We would recommend your plan to others.
Jeffrey S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for your feedback. We appreciate your comments and continually use customer feedback to improve our products. We are happy to hear you had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
By
on
for a trip to India. India.
The trip included a
tour
AXA Assistance USA Silver
I took my first group tour ever and travel insurance was required. I have purchased travel insurance in the past depending on the trip. I thought this insurance policy was quite good and priced reasonably. As a traveller, that's the best we can hope for. I would use them again. Nothing happened which required my making a claim to this policy.
Joseph V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 13,2017
By
on
for a trip to Argentina. Argentina.
The trip included a
cruise
AXA Assistance USA Gold
Have insured three vacations through your website. Have never had to use any of the coverage but, peace of mind knowing it is available is the objective.
Donny G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Having that sense of peace of mind can really often be priceless. We are proud to have been a part of it for you. Please think of AXA Assistance USA for any future travels and we hope to continue to provide you with a worry-free experience.
    Mar 13,2017
By
on
for a trip to Australia. Australia.
The trip included a
cruise
tour
AXA Assistance USA Gold
Very easy process to apply. Good, clear, and concise paperwork.
Douglas J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Crystal
    AXA Assistance USA
    Photo
    Thank you for the review! We are delighted to know you’re happy with your purchase and had a trouble-free trip but were covered in the event the unexpected occurred. We look forward to providing travel protection for all of your future endeavors!
    Mar 13,2017
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